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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Can System admin user ...
Microsoft Dynamics CRM (Archived)

Can System admin user can log in behalf of user

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Posted on by windyMill 437

Hi Folks,

I often need to  produce the error that user are facing.

I cannot have a test account because of license concern.
Is there any way I can log in behalf of user of his particular security role ?

Thanks

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I have the same question (0)
  • David Jennaway Profile Picture
    David Jennaway 14,065 on at
    RE: Can System admin user can log in behalf of user

    Unfortunately not. A system admin can programmatically impersonate another user, but there is no way to login to the UI as another user (except if you know their password)

  • Suggested answer
    Rajkumar Rajaraman Profile Picture
    Rajkumar Rajaraman on at
    RE: Can System admin user can log in behalf of user

    No it's not possible

  • Suggested answer
    Priyesh Profile Picture
    Priyesh 7,396 User Group Leader on at
    RE: Can System admin user can log in behalf of user

    The next best way in this case is to analyze the error and check for any missing security privilege on the intended user's security role.

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