web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Answered

You are assigned to the Global Administrator role in Business Central but you are not assigned to a product license.

(0) ShareShare
ReportReport
Posted on by 25

Hi all,

I am a new user in Business Central and I have purchased a BC premium license through a partner. However upon allocating the license in 365 admin center , I am still unable to see the license in the Users section in BC. And I have the following warning in the front page: You are assigned to the Global Administrator role in Business Central but you are not assigned to a product license. Is there a missing step I did not do ? Thanks a lot for all your assistance!

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    on at
    RE: You are assigned to the Global Administrator role in Business Central but you are not assigned to a product license.

    Hello,

    Did you assign the bought license to the user via Office 365 portal? It does not need to be the same user as the Global Administrator.

    Thanks.

  • Verified answer
    Winstonho Profile Picture
    25 on at
    RE: You are assigned to the Global Administrator role in Business Central but you are not assigned to a product license.

    Hi Marco, Thanks for the response. Yes I did, and it turns out that I would need to refresh user groups in the Users section in BC. Thanks a lot for your help!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 3,477

#2
Jainam M. Kothari Profile Picture

Jainam M. Kothari 3,235 Super User 2025 Season 2

#3
YUN ZHU Profile Picture

YUN ZHU 1,799 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans