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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Business Process Flow ...
Microsoft Dynamics CRM (Archived)

Business Process Flow - Not able to delete stage

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Posted on by wperkinson3 2

I have a business process flow that operates against an Opportunity.  It has five stages and I wish to remove one of them.

I click on the stage, but the "Delete" button is grayed out.  Why cannot I delete the stage?

Thank you for your help.

Will

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I have the same question (0)
  • TomSmelser Profile Picture
    TomSmelser 1,570 on at

    It could be a dependency restriction.

    Have you tried first removing the components that follow it individually?

  • ashlega Profile Picture
    ashlega 34,477 on at

    Did you deactivate the process flow?

  • wperkinson3 Profile Picture
    wperkinson3 2 on at

    Yes, I did deactivate the process.

    It is the first stage within the flow.  I understand that the following stages are dependent upon it, but should I not be able to delete it and make the second stage the starting stage?

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi,

    As it is the starting point of your BPF, everything is then built on it. That is probably the reason why you can't remove it.

    The easiest way is to copy manually the 2nd step in the 1st one. Then you easily erase the 2nd step.

  • wperkinson3 Profile Picture
    wperkinson3 2 on at

    It answers my question. Thank you.

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