In a sandbox environment that is not the latest version of BC, I have set up the Sales Order Agent to monitor an Outlook Email inbox. When I send a quote or order email to test its response, the agent concludes that the item is not available, due to not being available for quoting or not being available in that quantity, or not being available by the date the order/quote request email was sent. It always does this, and when I've checked the item availability page, most times the item is available far beyond the quantity requested. Suggestions on how to troubleshoot this? At this time, I'm not able to update to the latest version of BC.
