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Microsoft Dynamics 365 | Integration, Dataverse...
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Knowledge Article

Posted on by 202

I want and need to start using Knowledge Articles externally and at our company portal. In just starting out... I have to figure out how to publish them and then use them in my customer journey content. 

I have one article that has been approved now what do I do next to publish and then link to enable customer facing content? 

TY

Lori

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Knowledge Article

    Hello Lori,

    Have you had a look at the Power Apps Portals template that can expose Knowledge Articles externally?
    https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates

    Henry

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