web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

HTML webresource issue in Dashboard

(0) ShareShare
ReportReport
Posted on by 748

Hi,

We have identified HTML web resource not display issue of Dashboards on Mobile App. We have created the dashboard and add HTML web resource in that Dashboard but is throwing below error and it did shows blank page.
 
b1.jpg
 
We have checked this on CRM 2016 (8.0.1.348) and CRM 2016 update 1.
 
Can you please let us know why we are receiving this error or is that known issue.
 
Thanks!

*This post is locked for comments

I have the same question (0)
  • Inogic Profile Picture
    748 on at

    Any update on this ?

  • Community Member Profile Picture
    on at

    I have the same message but with another content can anyone help me pleaz?

    Contenu du rapport d'erreurs Microsoft Dynamics CRM

    <CrmScriptErrorReport>

    <ReportVersion>1.0</ReportVersion>

    <ScriptErrorDetails>

    <Message>Cannot read property 'sanitizeGuid' of undefined</Message>

    <Line>0</Line>

    <URL>BusinessRuleScriptPage</URL>

    <CallStack>

    <Function>anonymous</Function>

    </CallStack>

    </ScriptErrorDetails>

    <ClientInformation>

    <BrowserUserAgent>Mozilla/5.0 (Linux; Android 6.0.1; SM-T585 Build/MMB29K; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/72.0.3626.105 Safari/537.36 OAuth MSAuthHost</BrowserUserAgent>

    <BrowserLanguage>fr-FR</BrowserLanguage>

    <SystemLanguage>undefined</SystemLanguage>

    <UserLanguage>undefined</UserLanguage>

    <ScreenResolution>1280x800</ScreenResolution>

    <ClientName>Mobile Tablet</ClientName>

    <ClientTime>2019-02-23T22:05:43</ClientTime>

    </ClientInformation>

    <ServerInformation>

    <OrgLanguage>1036</OrgLanguage>

    <OrgCulture>1036</OrgCulture>

    <UserLanguage>1036</UserLanguage>

    <UserCulture>1036</UserCulture>

    <OrgID>2595b0eb-ab21-e911-9401-000c29b602fe</OrgID>

    <UserID>6a212ec1-84bc-e611-80d9-00155d015e15</UserID>

    <CRMVersion>7.0.2.53</CRMVersion>

    </ServerInformation>

    </CrmScriptErrorReport>

    <CrmScriptErrorReport>

    <ReportVersion>1.0</ReportVersion>

    <ScriptErrorDetails>

    <Message>Cannot read property 'sanitizeGuid' of undefined</Message>

    <Line>0</Line>

    <URL>BusinessRuleScriptPage</URL>

    <CallStack>

    <Function>anonymous</Function>

    </CallStack>

    </ScriptErrorDetails>

    <ClientInformation>

    <BrowserUserAgent>Mozilla/5.0 (Linux; Android 6.0.1; SM-T585 Build/MMB29K; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/72.0.3626.105 Safari/537.36 OAuth MSAuthHost</BrowserUserAgent>

    <BrowserLanguage>fr-FR</BrowserLanguage>

    <SystemLanguage>undefined</SystemLanguage>

    <UserLanguage>undefined</UserLanguage>

    <ScreenResolution>1280x800</ScreenResolution>

    <ClientName>Mobile Tablet</ClientName>

    <ClientTime>2019-02-23T22:06:00</ClientTime>

    </ClientInformation>

    <ServerInformation>

    <OrgLanguage>1036</OrgLanguage>

    <OrgCulture>1036</OrgCulture>

    <UserLanguage>1036</UserLanguage>

    <UserCulture>1036</UserCulture>

    <OrgID>2595b0eb-ab21-e911-9401-000c29b602fe</OrgID>

    <UserID>6a212ec1-84bc-e611-80d9-00155d015e15</UserID>

    <CRMVersion>7.0.2.53</CRMVersion>

    </ServerInformation>

    </CrmScriptErrorReport>

  • Kokulan Profile Picture
    18,054 on at

    Does this work for you other clients? and does it work on tablets?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
Varsha deshpande Profile Picture

Varsha deshpande 5

#2
JS-09031509-0 Profile Picture

JS-09031509-0 3

#3
Ciprian  P Profile Picture

Ciprian P 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans