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Microsoft Dynamics CRM (Archived)

HTML webresource issue in Dashboard

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Posted on by 24,102

Hi,

We have identified HTML web resource not display issue of Dashboards on Mobile App. We have created the dashboard and add HTML web resource in that Dashboard but is throwing below error and it did shows blank page.
 
b1.jpg
 
We have checked this on CRM 2016 (8.0.1.348) and CRM 2016 update 1.
 
Can you please let us know why we are receiving this error or is that known issue.
 
Thanks!

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  • Kokulan Profile Picture
    Kokulan 18,048 on at
    RE: HTML webresource issue in Dashboard

    Does this work for you other clients? and does it work on tablets?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: HTML webresource issue in Dashboard

    I have the same message but with another content can anyone help me pleaz?

    Contenu du rapport d'erreurs Microsoft Dynamics CRM

    <CrmScriptErrorReport>

    <ReportVersion>1.0</ReportVersion>

    <ScriptErrorDetails>

    <Message>Cannot read property 'sanitizeGuid' of undefined</Message>

    <Line>0</Line>

    <URL>BusinessRuleScriptPage</URL>

    <CallStack>

    <Function>anonymous</Function>

    </CallStack>

    </ScriptErrorDetails>

    <ClientInformation>

    <BrowserUserAgent>Mozilla/5.0 (Linux; Android 6.0.1; SM-T585 Build/MMB29K; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/72.0.3626.105 Safari/537.36 OAuth MSAuthHost</BrowserUserAgent>

    <BrowserLanguage>fr-FR</BrowserLanguage>

    <SystemLanguage>undefined</SystemLanguage>

    <UserLanguage>undefined</UserLanguage>

    <ScreenResolution>1280x800</ScreenResolution>

    <ClientName>Mobile Tablet</ClientName>

    <ClientTime>2019-02-23T22:05:43</ClientTime>

    </ClientInformation>

    <ServerInformation>

    <OrgLanguage>1036</OrgLanguage>

    <OrgCulture>1036</OrgCulture>

    <UserLanguage>1036</UserLanguage>

    <UserCulture>1036</UserCulture>

    <OrgID>2595b0eb-ab21-e911-9401-000c29b602fe</OrgID>

    <UserID>6a212ec1-84bc-e611-80d9-00155d015e15</UserID>

    <CRMVersion>7.0.2.53</CRMVersion>

    </ServerInformation>

    </CrmScriptErrorReport>

    <CrmScriptErrorReport>

    <ReportVersion>1.0</ReportVersion>

    <ScriptErrorDetails>

    <Message>Cannot read property 'sanitizeGuid' of undefined</Message>

    <Line>0</Line>

    <URL>BusinessRuleScriptPage</URL>

    <CallStack>

    <Function>anonymous</Function>

    </CallStack>

    </ScriptErrorDetails>

    <ClientInformation>

    <BrowserUserAgent>Mozilla/5.0 (Linux; Android 6.0.1; SM-T585 Build/MMB29K; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/72.0.3626.105 Safari/537.36 OAuth MSAuthHost</BrowserUserAgent>

    <BrowserLanguage>fr-FR</BrowserLanguage>

    <SystemLanguage>undefined</SystemLanguage>

    <UserLanguage>undefined</UserLanguage>

    <ScreenResolution>1280x800</ScreenResolution>

    <ClientName>Mobile Tablet</ClientName>

    <ClientTime>2019-02-23T22:06:00</ClientTime>

    </ClientInformation>

    <ServerInformation>

    <OrgLanguage>1036</OrgLanguage>

    <OrgCulture>1036</OrgCulture>

    <UserLanguage>1036</UserLanguage>

    <UserCulture>1036</UserCulture>

    <OrgID>2595b0eb-ab21-e911-9401-000c29b602fe</OrgID>

    <UserID>6a212ec1-84bc-e611-80d9-00155d015e15</UserID>

    <CRMVersion>7.0.2.53</CRMVersion>

    </ServerInformation>

    </CrmScriptErrorReport>

  • Inogic Profile Picture
    Inogic 24,102 on at
    RE: HTML webresource issue in Dashboard

    Any update on this ?

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