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Microsoft Dynamics 365 | Integration, Dataverse...
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error organizationservicefault 0x80040265 when saving opportunities

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Posted on by 126

Receiving an intermittent error when users are saving opportunities.

Error:

organizationservicefault 0x80040265

I have the same question (0)
  • LuHao Profile Picture
    40,892 on at

    Hi partner,

    First check if any plugins are working.

    Please refer to community.dynamics.com/.../how-to-resolve-plugin-issue

    Also, could you provide a screenshot and log of this error?

    Remember to hide your organization URL and private information if they appear in screenshots and logs.

  • User Profile Picture
    126 on at

    Hi Hao, please can you walk me through how to check if any plugins are working. I don't know how to do this.

    Capture-_2800_002_2900_.JPG

    Error code: 0x80040265Session Id: 2552548f-eeba-496c-beb5-cd343c0456c8Activity Id: 5bfff6e0-7379-4421-a186-6327067f1974Time: Thu Jan 16 2020 11:24:36 GMT+0200 (South Africa Standard Time)

    Log:

      at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.CreateInternal(Entity entity, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, Dictionary`2 optionalParameters)

      at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.CreateOrganizationResponse(Entity entity)

      at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.CreateEdmEntity(CrmODataExecutionContext context, String edmEntityName, EdmEntityObject entityObject, Boolean isUpsert)

      at Microsoft.Crm.Extensibility.OData.EntityController.PostEntitySetImplementation(String& entitySetName, EdmEntityObject entityObject)

      at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)

      at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)

      at lambda_method(Closure , Object , Object[] )

      at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)

      at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)

    --- End of stack trace from previous location where exception was thrown ---

      at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

      at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()

    --- End of stack trace from previous location where exception was thrown ---

      at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

      at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()

    --- End of stack trace from previous location where exception was thrown ---

      at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

      at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()

    Activity Id: 5bfff6e0-7379-4421-a186-6327067f1974

  • Suggested answer
    Satish Tiwari - CRM Profile Picture
    on at

    Hello,

    As Lu mentioned, it seems to be issue with a plugin or maybe with onLoad/onSave script on form which may cause the issue. If you are still facing the issue then I would suggest to open a support ticket with Microsoft to investigate it further.

    Thanks,

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