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Microsoft Dynamics GP (Archived)

PO Returns GP2010

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Posted on by 75,848 Moderator

We just upgraded to GP 2010 and now when we attempt to do a PO Return, as soon as we click the Replace Returned Goods checkbox we get this error message. 'Please enter an existing currency ID' Z-US$ is set for the currency of this company and  the currency ID field on the PO Return screen is blank so we could not enter one anyway. This only happens with PO's that were in the system prior to the upgrade. Any PO's entered after the upgrade do not exhibit this problem. Is there some field on the POP10100 table that needs to be upgraded with the currency ID value?

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  • Richard Wheeler Profile Picture
    75,848 Moderator on at
    Re: PO Returns GP2010

    I need to add to this. I have discovered it is only when I choose the Return type of Return that I have this issue. I just tried the other 3 types of returns and they do not give me this message. I even clicked on the box before entering a vendor ID, so it is not vendor specific. I cannot find any setting in POP setup that would affect this. Does anyone have any clues as to how to correct this?

  • Richard Wheeler Profile Picture
    75,848 Moderator on at
    Re: PO Returns GP2010

    Client is on MS Dynamics GP Professional and is not registered for Multi-Currency. Are we looking at a bug here?

  • Dan Liebl Profile Picture
    7,320 on at
    Re: PO Returns GP2010

    I ran into a similar situation in GP10 where PO's populated from MRP were adding a currency and when it was matched (client did not use MC), it would split distributions as the currency on the PO would cause issues and confuse the system.    Maybe this is a related issue.  

    Dan Liebl, CMA CPIM | Senior Consultant | OTT,Inc | DLiebl@OTT-inc.com

  • Dan Liebl Profile Picture
    7,320 on at
    Re: PO Returns GP2010

    Forgot to add, we ran a job to clear the currency from the PO's on a nightly basis as they would never create and receive on the same day.    That probably will not resolve here.

    Dan Liebl, CMA CPIM | Senior Consultant | OTT,Inc | DLiebl@OTT-inc.com

  • Richard Wheeler Profile Picture
    75,848 Moderator on at
    Re: PO Returns GP2010

    I just received word from my MS contact taht this is a known bug. He is hoping it will be inlcuded in SP3 but cannot guarnatee that it will be included.The PR number is:  64169

  • Shelly Fleener Profile Picture
    on at
    Re: PO Returns GP2010

    Our MS contact said the same thing.  I have found that if you select the box then unselect it, you can continue to enter the return.  Then save the return and get out of it. When you go back in the box is actually checked and you are allowed to receive against this PO as expected.

    Now the issue we are finding is that the PO will automatically close the line/PO when the items are re-received.  Not consistently though.  Still trying to figure out which instances causes the PO to automatically close before it is invoiced.

  • Richard Wheeler Profile Picture
    75,848 Moderator on at
    Re: PO Returns GP2010

    Here is what my inside contact Microsoft told me about this issue:

    "It is in the POE dictionary not checking Multi-Currency stuff correctly.  If the customer had MC…then we would be fine.  In addition, the PO does end up getting created.  But the business logic in POP checks the data and determines it is bad and then deletes the PO right after it is created."

    Until this is corrected we cannot use this functionality.

  • Shelly Fleener Profile Picture
    on at
    Re: PO Returns GP2010

    Are you talking about the Return Transaction Entry, where the "Replace Returned Goods" box was added so that the PO will allow the items ordered to be received again after the return?  Not sure we are talking about the same thing here.

  • Richard Wheeler Profile Picture
    75,848 Moderator on at
    Re: PO Returns GP2010

    Yes, this is what we are talkikng about. I just hope this makes in into SP3 because we desperately need this working!

  • Shelly Fleener Profile Picture
    on at
    Re: PO Returns GP2010

    Sorry, I just was unclear why it is deleting your PO.  We are currently using this functionality.

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