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Correct Posted Sales Invoice error; reason code must have a value in sales header

Posted on by 30

Hi

I get the following error when trying to correct a posted sales invoice - does anyone know how I can fix this?  I've looked for a Sales Header field and cannot find one.

pastedimage1653460050732v1.png

thanks

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  • Sazlle Profile Picture
    Sazlle 30 on at
    RE: Correct Posted Sales Invoice error; reason code must have a value in sales header

    when I click process/update document I only get the choice to update either the payment method code or payment reference.

    And in the actual lines section I have options, manage, line or fewer options - and none of these have update document in them.

  • Suggested answer
    Alok.kulshreshtha Profile Picture
    Alok.kulshreshtha 934 on at
    RE: Correct Posted Sales Invoice error; reason code must have a value in sales header

    There is action update document on posted sales invoice screen, please check if column is visible on this page or not , if not add column in this page and try to update reason code from update document screen

    Regards

    Alok

  • Sazlle Profile Picture
    Sazlle 30 on at
    RE: Correct Posted Sales Invoice error; reason code must have a value in sales header

    thanks, I have added that field but as the doc has been posted there is no way for me to edit it and add a code.

  • Suggested answer
    Alok.kulshreshtha Profile Picture
    Alok.kulshreshtha 934 on at
    RE: Correct Posted Sales Invoice error; reason code must have a value in sales header

    Hi,

    Reason code is on sales header.try with personalization and add column on page.

    In case if you not found column in field list for personalization than ask your BC partner to add through page extension.

    Regards,

    Alok kulshrestha

    Please verify my post if you find it is helpful

  • Suggested answer
    Umang Srivastava Profile Picture
    Umang Srivastava 100 on at
    RE: Correct Posted Sales Invoice error; reason code must have a value in sales header

    Hi sazlle,

    On posted sales invoice there is a field called reason code select the value in that field before correcting the invoice. below screenshot for your refrence.

    pastedimage1653461386944v1.png

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