Dynamics Community Forum Thread Details

Problem Connecting Package Deployer for Dynamics CRM

Dear Esteem Colleagues,

I have tried to install Universal Service Desk using Package Deployer for Dynamics CRM, the first time i got an error shown below and second time nothing. I tried to login with the credentials i used when creating Office 365 Instance but still cant get to the next level.Please i need your help to resolve this. The image below also give more information on the stage i got stucked.Thank

"Source : Not Provided

Method : Not Provided
Date : 8/19/2018
Time : 3:07:59 PM
Error : You don't have permission to access any of the organizations in the Microsoft Dynamics CRM Online region that you specified. If you're not sure which region your organization resides in, choose "Don't know" for the CRM region and try again. Otherwise check with your CRM administrator.
Stack Trace : Not Provided
======================================================================================================================

Source : mscorlib
Method : ThrowIfExceptional
Date : 8/19/2018
Time : 3:44:39 PM
Error : One or more errors occurred.
Stack Trace : at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at System.Threading.Tasks.Task`1.get_Result()
at Microsoft.Xrm.Tooling.Connector.CrmWebSvc.ExecuteAuthenticateServiceProcess(Uri serviceUrl, ClientCredentials clientCredentials, UserIdentifier user, String clientId, Uri redirectUri, PromptBehavior promptBehavior, String tokenCachePath, Boolean isOnPrem, String authority, Uri& targetServiceUrl, AuthenticationContext& authContext, String& resource)
at Microsoft.Xrm.Tooling.Connector.CrmWebSvc.DiscoverOrganizations(Uri discoveryServiceUri, ClientCredentials clientCredentials, UserIdentifier user, String clientId, Uri redirectUri, PromptBehavior promptBehavior, String tokenCachePath, Boolean isOnPrem, String authority)
at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.QueryOAuthDiscoveryServer(Uri discoServer, ClientCredentials liveCreds, UserIdentifier user, String clientId, Uri redirectUri, PromptBehavior promptBehavior, String tokenCachePath)
at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.FindCrmOnlineDiscoveryServer(ClientCredentials liveCreds)
at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.ValidateServerConnection(CrmOrgByServer selectedOrg)
======================================================================================================================
Inner Exception Level 1 :
Source : Microsoft.IdentityModel.Clients.ActiveDirectory
Method : CloseHttpWebResponse
Date : 8/19/2018
Time : 3:44:39 PM
Error : Object reference not set to an instance of an object.
Stack Trace : at Microsoft.IdentityModel.Clients.ActiveDirectory.PlatformSpecificHelper.CloseHttpWebResponse(WebResponse response)
at Microsoft.IdentityModel.Clients.ActiveDirectory.HttpWebResponseWrapper.Close()
at Microsoft.IdentityModel.Clients.ActiveDirectory.AuthenticationParameters.<CreateFromResourceUrlCommonAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
at Microsoft.IdentityModel.Clients.ActiveDirectory.AuthenticationParameters.<CreateFromResourceUrlAsync>d__8.MoveNext()
======================================================================================================================"