PO Missing from Enter/Match Invoices

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Posted on by Jennifer Wheeler

We received an invoice from a vendor so we go into enter/match invoices to find the PO that goes with it and it isn't listed. I checked and the PO is still open. It only has 2 lines on it and both are still open and have not been received. This is a PO that is drop shipped so it is linked to a sales order and I look at the link on the sales order and it still says purchased and not received. I did do a reconcile on the PO and it didn't fix it. I also ran check links on everything in purchasing and still nothing. Anyone else seen this happen before? Not sure what else to do to figure out why this PO won't show in enter/match invoices.

Thanks
Jennifer

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Olaf Laos 1,890 on at

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You would normally have to do the goods receipt via Receivings Transaction Entry, for it to then show via Enter/Match Invoices (Purchasing Invoice Entry). The PO transactions would then have a PO Status of "Received"

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Jennifer Wheeler on at

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This is a drop ship PO so there are no goods to receive.

Thanks

Jennifer

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Zhigang Lu 795 on at

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Did you try to open PO, click Actions button and select Invoice the PO item?

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Jennifer Wheeler on at

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Yes but all that does is open up the auto-invoice window from the enter/match invoice window and the PO is not listed.

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Olaf Laos 1,890 on at

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What's the status of the PO? Released?

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Jennifer Wheeler on at

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Yes, the PO is released.

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Zhigang Lu 795 on at

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Please review the following link, maybe it help you to fix the problem.

community.dynamics.com/.../releasing-stuck-batches-and-transactions-without-exiting-all-users.aspx

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Jennifer Wheeler on at

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Thanks for the link but the PO is not in a stuck batch. In fact it isn't in any batch.

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Jennifer Wheeler on at

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Okay after doing some more research I found the problem so I am posting in case anyone in the future has the same problem. There was a damaged receipt for this PO. I found a receipt for this PO in the POP10310 table. I then pulled up that receipt number in GP and it was missing the header info. I deleted the damaged receipt and the PO is now showing in the enter/match invoices

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Lori49 5 on at

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I am having the same problem with PO not showing up in enter/match invoices. The PO is received status. Everything looks like it has been entered correctly. All batches are posted. I have ready all the replies to this post and nothing has helped me figure this out. any other suggestions?

Thanks

Lori

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