Hello,
I never worked with Dynamics before or know much about it. A client is requesting integration with an external database. I think the Client is using Microsoft Dynamics 365.
We implemented this with Salesforce and essentially works like this:
1. When a record (customer information, order data, delivery address, delivery date, customer address, etc) is updated in Salesforce, it will fire a Platform event
and send the updated fields as JSON to an external API. This external API can subscribe to these platform events in Salesforce and receive the
data in almost real time. Then it can update the external database.
2. When a record is added/updated in the external database, the API will get the updated data and sends it to a Salesforce platform event and Salesforce will process the data and
update the required data.
Is something similar possible in Dynamics and how should i look for it in documentation?
Any help will be appreciated.
Thanks
