Hi,
I'm currently unable to install crm outlook client on my machine - i previously had 2011 which worked fine, i've removed that and tried to install 2013 and get a sql compact 4.0 install error
So i removed all traces of the previous installs, and registry keys, and application data. but still get the same error
I'm running windows 10 and office 2010 and get the following error -
15:03:03| Info| === Setup bootstrap logging started 09/11/2015 15:03:03 ===
15:03:04| Info| Bootstrap version: 6.0.0.302.
15:03:04| Info| User: stevenbaker.
15:03:04| Info| Invoked with command line: C:\Users\stevenbaker\SetupClient.exe
15:03:04| Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Users\stevenbaker
15:03:04| Info| System Memory: 8497172480 Bytes
15:03:04| Info| Initializing COM.
15:03:04| Info| Initialized COM.
15:03:04|Warning| Pending Reboot Check -- Key Found: HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce contains Uninstall C:\Users\stevenbaker\AppData\Local\Microsoft\OneDrive\17.3.5892.0626\amd64
15:03:04| Info| No pending reboot detected
15:03:04| Info| No reboot required
15:03:04| Info| Uninitializing COM.
15:03:05| Info| Uninitialized COM.
15:03:05| Info| Current OS Version: 6.2.9200
15:03:05| Info| ServicePack:
15:03:05| Info| System Type: Workstation
15:03:05| Info| Suite Mask: 0x0100
15:03:05| Info| Copying installer files to local directory:
15:03:05| Info| Package: C:\Users\stevenbaker\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{6110B537-2867-4361-BDA7-DE79E105BECC}" TARGETDIR="C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{6110B537-2867-4361-BDA7-DE79E105BECC}" ALLOWRUN=1
15:03:41| Info| Loading bootstrap library C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{6110B537-2867-4361-BDA7-DE79E105BECC}\ClientSetup.dll
15:03:41| Info| Microsoft Dynamics CRM for Outlook is not currently installed.
15:04:32| Info| === Setup bootstrap logging ended 09/11/2015 15:04:32 ===
15:04:12| Info| Bootstrap version: 6.0.0.302.
15:04:12| Info| User: stevenbaker.
15:04:12| Info| Initializing COM.
15:04:12| Info| Initialized COM.
15:04:12| Info| Disk Space Available: 54.00MB
15:04:12| Info| Current OS Version: 6.2.9200
15:04:12| Info| ServicePack:
15:04:12| Info| System Type: Workstation
15:04:12| Info| Suite Mask: 0x0100
15:04:12| Info| IsIeInstalled=1
15:04:12| Info| .NET version found is 4.6.79.0
15:04:12| Info| IsDotNetInstalled=1
15:04:12| Info| IsInstallerInstalled=1
15:04:12| Info| Windows Installer found is 5.0
15:04:12| Info| CIsVcRedist10Installed=1
15:04:12| Info| VCRedist 10 with version 10.0.30319 is already installed
15:04:12| Info| CIsVcRedist9Installed=0
15:04:12| Info| Installing VCRedist 9 SP1 with version 9.0.30729.17
15:04:12| Info| Create the job key value BITSLocalTempDir in the registry.
15:04:12| Info| Set the job key value BITSLocalTempDir as in the registry.
15:04:12| Info| Checking whether installer vcredist_x64.exe is locally available
15:04:12| Info| Local package for Microsoft Visual C++ Runtime not found
15:04:12| Info| Failed to find the Visual C++ runtime installation file VCRedist9SP1\vcredist_x86.exe.
15:04:12| Info| FWLink defined for Microsoft Visual C++ Runtime: go.microsoft.com/fwlink;clcid=0x409
15:04:13| Info| Initializing COM.
15:04:13| Info| Initialized COM.
15:04:13| Info| Initializing COM.
15:04:13| Info| Initialized COM.
15:04:13| Info| Get the job key value BITSLocalTempDir as from the registry.
15:04:13| Info| Connect to BITS.
15:04:13| Info| Get the job key value BITSLocalTempDir as from the registry.
15:04:13| Info| Open the registry key value BITSLocalTempDir for the download job.
15:04:13| Info| Set the job key value BITSLocalTempDir as C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{B7332F01-0460-42D4-85E4-4E1ACBF4D2BE}.
15:04:13| Info| Find/create the local temporary directory C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{B7332F01-0460-42D4-85E4-4E1ACBF4D2BE}.
15:04:13| Info| Requesting download of Microsoft Visual C++ Runtime installer from go.microsoft.com/fwlink;clcid=0x409.
15:04:13| Info| Create the job key value vcredist_x64.exe in the registry.
15:04:13| Info| Set the job key value vcredist_x64.exe as in the registry.
15:04:13| Info| Create a new job for file vcredist_x64.exe.
15:04:13| Info| Open the registry key value vcredist_x64.exe for the download job.
15:04:13| Info| Set the job key value vcredist_x64.exe as {0AA03CE6-A725-465F-8680-3D8F5EFC4FF5}.
15:04:13| Info| Set the job guid {0AA03CE6-A725-465F-8680-3D8F5EFC4FF5} in the registry.
15:04:13| Info| Add the file vcredist_x64.exe to the created job.
15:04:13| Info| Set MinimumRetryDelay to: 60 seconds.
15:04:13| Info| Set NoProgressTimeout to: 60 seconds.
15:04:13| Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.
15:04:13| Info| Create the notify interface.
15:04:13| Info| Register notify interface.
15:04:13| Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED
15:04:13| Info| | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.
15:04:13| Info| Start/resume the download job vcredist_x64.exe.
15:04:17| Info| Microsoft Visual C++ Runtime downloaded to C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{B7332F01-0460-42D4-85E4-4E1ACBF4D2BE}\vcredist_x64.exe
15:04:17| Info| Prereq component installer will use downloaded installer for vcredist_x64.exe.
15:04:17| Info| Installer path for Microsoft Visual C++ Runtime set to C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{B7332F01-0460-42D4-85E4-4E1ACBF4D2BE}\vcredist_x64.exe
15:04:17| Info| Clean up the BITS downloader.
15:04:17| Info| Uninitializing COM.
15:04:17| Info| Uninitialized COM.
15:04:17| Info| Installing Microsoft Visual C++ Runtime
15:04:17| Info| Launching external process:
15:04:17| Info| CmdLine: <"C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{B7332F01-0460-42D4-85E4-4E1ACBF4D2BE}\vcredist_x64.exe" /q /norestart>
15:04:17| Info| WorkingDir: <C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{B7332F01-0460-42D4-85E4-4E1ACBF4D2BE}>
15:04:20| Info| Installation of Microsoft Visual C++ Runtime has completed. Exit code: 0. Result: Version installed: 9.0.30729.17
15:04:20| Info| Uninitializing COM.
15:04:20| Info| Uninitialized COM.
15:04:20| Info| IsDrWatsonInstalled=1
15:04:20| Info| .NET version found is 4.6.79.0
15:04:20| Info| IsDotNetInstalled=1
15:04:20| Info| IsInstallerInstalled=1
15:04:20| Info| Windows Installer found is 5.0
15:04:20| Info| IsSqlCe64BitInstalled=0
15:04:20| Info| Checking whether installer SSCERuntime_x64-*.exe is locally available
15:04:20| Info| Local package for Microsoft SQL Server Compact 4.0 Service Pack 1 not found
15:04:20| Info| Failed to find Microsoft SQL Server Compact 4.0 SP1 setup package sqlceSCERuntime.msi.
15:04:20| Info| FWLink defined for Microsoft SQL Server Compact 4.0 Service Pack 1: go.microsoft.com/fwlink;clcid=0x409
15:04:20| Info| IsReportViewerControlInstalled=1
15:04:20| Info| CIsIDCRL64Installed=0
15:04:20| Info| Checking whether installer wllogin_64.msi is locally available
15:04:20| Info| Local package for Windows Live ID Sign-in Assistant not found
15:04:20| Info| Failed to find the Windows Live ID Sign-in Assistant installer.
15:04:20| Info| FWLink defined for Windows Live ID Sign-in Assistant: go.microsoft.com/fwlink;clcid=0x409
15:04:20| Info| CIsMSOIDCRL64Installed=1
15:04:21| Info| Patchfile target Product code: {0C524D20-1409-0060-8A9E-0C4C490E4E54}
15:04:21| Info| Patchfile target version: 6.0.0000.0302
15:04:21| Info| Patchfile target language: 1033
15:04:21| Info| Patchfile target upgrade code: {B9D53805-50DD-4898-8B87-1B2891471F5A}
15:04:21| Info| Patchfile passed validation checks.
15:04:21| Info| MSP file C:\Users\stevenbaker\Update\Client_KB2888948_amd64_1033.msp will be installed
15:04:21| Info| GetSIDOfLoggedOnUser: Starting
15:04:21| Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=2
15:04:21| Info| GetSIDOfLoggedOnUser: return code = 1314
15:04:21| Info| Using the following Language Pack msi - C:\Users\stevenbaker\MUISetup_1033_amd64.msi
15:04:21| Info| Initializing COM.
15:04:21| Info| Initialized COM.
15:04:21| Info| Initializing COM.
15:04:21| Info| Initialized COM.
15:04:21| Info| Connect to BITS.
15:04:21| Info| Find/create the local temporary directory C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{B7332F01-0460-42D4-85E4-4E1ACBF4D2BE}.
15:04:21| Info| Requesting download of Microsoft SQL Server Compact 4.0 Service Pack 1 installer from go.microsoft.com/fwlink;clcid=0x409.
15:04:21| Info| Create the job key value SSCERuntime_x64-1033.exe in the registry.
15:04:21| Info| Set the job key value SSCERuntime_x64-1033.exe as in the registry.
15:04:21| Info| Create a new job for file SSCERuntime_x64-1033.exe.
15:04:21| Info| Open the registry key value SSCERuntime_x64-1033.exe for the download job.
15:04:21| Info| Set the job key value SSCERuntime_x64-1033.exe as {C097148F-9DD1-49BD-B904-E0C5C4B9E00E}.
15:04:21| Info| Set the job guid {C097148F-9DD1-49BD-B904-E0C5C4B9E00E} in the registry.
15:04:21| Info| Add the file SSCERuntime_x64-1033.exe to the created job.
15:04:21| Info| Set MinimumRetryDelay to: 60 seconds.
15:04:21| Info| Set NoProgressTimeout to: 60 seconds.
15:04:21| Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.
15:04:21| Info| Create the notify interface.
15:04:21| Info| Register notify interface.
15:04:21| Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED
15:04:21| Info| | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.
15:04:21| Info| Requesting download of Windows Live ID Sign-in Assistant installer from go.microsoft.com/fwlink;clcid=0x409.
15:04:21| Info| Create the job key value wllogin_64.msi in the registry.
15:04:21| Info| Set the job key value wllogin_64.msi as in the registry.
15:04:21| Info| Create a new job for file wllogin_64.msi.
15:04:21| Info| Open the registry key value wllogin_64.msi for the download job.
15:04:21| Info| Set the job key value wllogin_64.msi as {A569053C-353D-4C49-A64C-B1480A0E179A}.
15:04:21| Info| Set the job guid {A569053C-353D-4C49-A64C-B1480A0E179A} in the registry.
15:04:21| Info| Add the file wllogin_64.msi to the created job.
15:04:21| Info| Set MinimumRetryDelay to: 60 seconds.
15:04:21| Info| Set NoProgressTimeout to: 60 seconds.
15:04:21| Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.
15:04:21| Info| Create the notify interface.
15:04:21| Info| Register notify interface.
15:04:21| Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED
15:04:21| Info| | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.
15:04:21| Info| Start/resume the download job wllogin_64.msi.
15:04:21| Info| Start/resume the download job SSCERuntime_x64-1033.exe.
15:04:26| Info| Microsoft SQL Server Compact 4.0 Service Pack 1 downloaded to C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{B7332F01-0460-42D4-85E4-4E1ACBF4D2BE}\SSCERuntime_x64-1033.exe
15:04:26| Info| Prereq component installer will use downloaded installer for SSCERuntime_x64-*.exe.
15:04:26| Info| Installer path for Microsoft SQL Server Compact 4.0 Service Pack 1 set to C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{B7332F01-0460-42D4-85E4-4E1ACBF4D2BE}\SSCERuntime_x64-1033.exe
15:04:26| Info| Windows Live ID Sign-in Assistant downloaded to C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{B7332F01-0460-42D4-85E4-4E1ACBF4D2BE}\wllogin_64.msi
15:04:26| Info| Prereq component installer will use downloaded installer for wllogin_64.msi.
15:04:26| Info| Installer path for Windows Live ID Sign-in Assistant set to C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{B7332F01-0460-42D4-85E4-4E1ACBF4D2BE}\wllogin_64.msi
15:04:26| Info| Clean up the BITS downloader.
15:04:26| Info| Uninitializing COM.
15:04:26| Info| Uninitialized COM.
15:04:26| Info| Querying current AutomaticUpdatesNotificationLevel
15:04:26| Info| Pausing Automatic Updates
15:04:26| Info| Automatic Updates paused
15:04:26| Info| Installing Microsoft SQL Server Compact 4.0 Service Pack 1
15:04:26| Info| Log file: C:\Users\stevenbaker\AppData\Local\Microsoft\MSCRM\Logs\sqlce.log
15:04:26| Info| Launching external process:
15:04:26| Info| CmdLine: <"C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{B7332F01-0460-42D4-85E4-4E1ACBF4D2BE}\SSCERuntime_x64-1033.exe" /i /q /LV* "C:\Users\stevenbaker\AppData\Local\Microsoft\MSCRM\Logs\sqlce.log" /qn REBOOT=ReallySuppress>
15:04:26| Info| WorkingDir: <C:\Users\STEVEN~1\AppData\Local\Temp\MSCRM_{B7332F01-0460-42D4-85E4-4E1ACBF4D2BE}>
15:04:32| Info| Installation of Microsoft SQL Server Compact 4.0 Service Pack 1 failed. Exit code: 2147942403. Result: The system cannot find the path specified.
15:04:32| Info| Resuming automatic updates
15:04:32| Info| Uninitializing COM.
15:04:32| Info| Uninitialized COM.
15:04:32| Info| Uninitializing COM.
15:04:32| Info| Uninitialized COM.
15:04:32| Info| === Setup bootstrap logging started 09/11/2015 15:04:32 ===
15:04:32| Info| Bootstrap version: 6.0.0.302.
15:04:32| Info| User: stevenbaker.
15:04:32| Error| Installation of Microsoft Dynamics CRM for Outlook failed.
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