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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / FRx Help needed
Microsoft Dynamics GP (Archived)

FRx Help needed

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Posted on by Tim Wilson 185

Hi Everyone,

I need to trouble shoot an FRx problem.  If this isn't the right place, can someone please point me in the right direction.  If it is, here is my problem.

When starting Report Manager, I get an error message stating:

FRxSoftware.FRx.ReportManager.Application has stopped working.  From what I can gather, this is a VB6 problem.  This was working fine a few days ago and the application server has not been updated so I'm a little stumpted on how to resolve this.  I'm running GP 10.0 and FRx 6.7 on a virtual win2008 32bit platform with an sql 2005 DB backend


Thanks for any help.

-Tim 

*This post is locked for comments

  • Suggested answer
    Romryan Profile Picture
    Romryan on at
    RE: FRx Help needed

    1.You can right click on report designer and run as administrator.

    2.You can to re-install FRX.Make sure you have a backup of SysData folder.

    3.You can also apply service pack 12 having stated that you have 10.

    4.You can stop anti-virus and firewalls temporarily.

    4.In an extreme circumstance,you may be forced to repair windows or re-install windows.

    Goodluck.

    Note: Please mark it as verified, if this answer your question. Because this will helps to some others who experience the same.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: FRx Help needed

    Hello,

    My client is having this same problem on 2 machines, but the application works on another machine. All 3 of the machines attempting to launch Report Manager are 64 bit.

    The error received is this:

    Problem Event Name; CLR20r3

    Problem Signature 01: frxreportmanager.exe

    Problem Signature 02: 6.7.0.10343

    Problem Signature 03: 472769e1

    Problem Signature 04: FRxReporterManager

    Problem Signature 05: 6.7.0.10343

    Problem Signature 06: 472769e1

    Problem Signature 07: bc

    Problem Signature 08: 4f

    Problem Signature 09: System.TypeInitialization

    OSVersion: 6.1.7601.2.1.274.10

    Locale ID: 1033

    Help? One of the computers that is not working is a brand new install of FRx, so I'm not uninstalling and reinstalling is the answer?

    Any thoughts you have, though, are truly appreciated.

    Thanks!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Re: Re: FRx Help needed

    Re-installing might be the easiest option! Its very straighforward and fast.Just make sure you back up your spec sets etc. before you do.

    You could always install FRx on another machine and eithre link to your shared reports if they are stored centrally, or copy across the files from your machine. Just make sure that the new install is sevice packed up to the same level as the existing install.

    I really don't have any idea what would be causing that error.

    Check out Victoria's blog post on FRx service pack version numbers. Whichever one matches your current version, download that service pack and apply it after you install on the new machine, and before you point FRx at the shared resource folder.

    http://victoriayudin.com/2008/10/13/frx-service-packs/

  • Tim Wilson Profile Picture
    Tim Wilson 185 on at
    Re: Re: FRx Help needed

     Hi Ian,

    Thanks for you response.  Yes, our FRx is with GP :)

    •  No windows updates have been applied since the original install.
    •  The latest service pack was applied was 10
    •  I get the error message when I double click the icon
    •  I have not re-installed FRx.  I was hoping that would be a last option.
    Thanks- Tim

     

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: FRx Help needed

    Hi Tim,

    No, you can post here (as long as its FRx with GP!!). Something has changed in your system. Is your machine set toauto download updates?

    • Have you tried re-installing FRx?
    • Have you applied the latest service pack tp FRx?
    • When exactly do you get the message, is it when you double click the icon, or do you get to the user log on window?

    Best regards,

    Ian.

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