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Microsoft Dynamics CRM (Archived)

Entity unfollow missing

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Posted on by 485

For system admin roles, iam able to see both follow/unfollow, for other normal user unfollow is missing. I am missing some role privilege.

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  • Suggested answer
    jlattimer Profile Picture
    24,564 on at

    The unfollow option will only appear if you have first followed the record - is that the case here?

  • Community Member Profile Picture
    on at

    Unfollow option becomes available after the follow option is clicked as attached. Cheers

  • Nagarajan Profile Picture
    485 on at

    No, for system entities i see both follow & unfollow, but for this custom entity i see only follow.

  • Nagarajan Profile Picture
    485 on at

    Hi, can someone update me...For system admin roles, iam able to see both follow/unfollow, for other normal user unfollow is missing. I am missing some role privilege.

  • Suggested answer
    Deepesh161 Profile Picture
    6,317 on at

    Assign them Activity Feeds Role or Give them Privilege on Post Entity.

  • Nagarajan Profile Picture
    485 on at

    I am sorry, "Assign them Activity Feeds Role" means ? What needs to be done ?

  • Verified answer
    Deepesh161 Profile Picture
    6,317 on at

    There must be a security role named Activity Feeds, assign it to user who need this feature.

  • Verified answer
    Community Member Profile Picture
    on at

    I was able to fix this issue by giving Delete privileges under Entity > Posts.

    Thanks!

  • Savas Profile Picture
    40 on at

    The unfollow option will appear once you give the delete privelege under 'Follow' in your security role.

  • Community Member Profile Picture
    on at

    As the other guy correctly said, it should be available if you give "Delete Access" to the "FOLLOW Entity" in the security role provided to him (Note: delete access level( user level, or Business unit level etc.,) depends on his access rights in the MSD system)

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