Connected To field in connections is not listing all the related entities in D365 UCI mode

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Posted on by Indra Sheker

Hello All,

When I am trying to create a connection from an appointment entity, Connected To field is not listing the connection enabled entities instead am able to see only below entities:

4857.Untitled.png

I have tried in my trail org there I can see all the entities. Any suggestions would be greatly appreciated !!

Thanks,

Indrasheker

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Gary Cook 180 on at

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RE: Connected To field in connections is not listing all the related entities in D365 UCI mode

Is anyone using Version 9.0 on premise , I'm having the same issue after upgrading from 8.2.
Gabriel Nesmerak 80 on at

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RE: Connected To field in connections is not listing all the related entities in D365 UCI mode

Hi there,

Did you end up resolving this with MS??
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Rawish Kumar 13,756 on at

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RE: Connected To field in connections is not listing all the related entities in D365 UCI mode

Hi Indra,

Raise with MS. This looks like a UCI specific issue.
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Priyesh 7,392 User Group Leader on at

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RE: Connected To field in connections is not listing all the related entities in D365 UCI mode

Have you added Connection entity and all the components in the Unified Interface app you're using. You'll need to check the App. Can you share a screenshot?
Indra Sheker 65 on at

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RE: Connected To field in connections is not listing all the related entities in D365 UCI mode

Yes it does in classic.
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Priyesh 7,392 User Group Leader on at

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RE: Connected To field in connections is not listing all the related entities in D365 UCI mode

Does this work on the Classic web UI?

Then it might be the issue with the Unified Interface.
Indra Sheker 65 on at

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RE: Connected To field in connections is not listing all the related entities in D365 UCI mode

Hi Priyesh,

I have tried all the above possible ways but no luck. As I mentioned it works as expected in my trial instance.

Thanks,

Indra
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Priyesh 7,392 User Group Leader on at

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RE: Connected To field in connections is not listing all the related entities in D365 UCI mode

Hi Indra Sheker,

You'll need to check that whether the entities were also included to be joined to Appointment in any of the Connection Roles should also be enabled or use "All" if it suits you

You can navigate to Settings > Business Management > Connection Roles to check this for existing connection roles.

Make sure you have also Published all your changes.