Connected To field in connections is not listing all the related entities in D365 UCI mode

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Posted on by Indra Sheker

Hello All,

When I am trying to create a connection from an appointment entity, Connected To field is not listing the connection enabled entities instead am able to see only below entities:

4857.Untitled.png

I have tried in my trail org there I can see all the entities. Any suggestions would be greatly appreciated !!

Thanks,

Indrasheker

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Priyesh 7,396 User Group Leader on at

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Hi Indra Sheker,

You'll need to check that whether the entities were also included to be joined to Appointment in any of the Connection Roles should also be enabled or use "All" if it suits you

You can navigate to Settings > Business Management > Connection Roles to check this for existing connection roles.

Make sure you have also Published all your changes.

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Indra Sheker 69 on at

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Hi Priyesh,

I have tried all the above possible ways but no luck. As I mentioned it works as expected in my trial instance.

Thanks,

Indra

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Priyesh 7,396 User Group Leader on at

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Does this work on the Classic web UI?

Then it might be the issue with the Unified Interface.

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Indra Sheker 69 on at

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Yes it does in classic.

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Priyesh 7,396 User Group Leader on at

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Have you added Connection entity and all the components in the Unified Interface app you're using. You'll need to check the App. Can you share a screenshot?

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Rawish Kumar 13,758 on at

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Hi Indra,

Raise with MS. This looks like a UCI specific issue.

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Gabriel Nesmerak 80 on at

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Hi there,

Did you end up resolving this with MS??

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Gary Cook 180 on at

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Is anyone using Version 9.0 on premise , I'm having the same issue after upgrading from 8.2.

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