Microsoft Dynamics CRM (Archived)

force submit on a read-only field

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Posted on by crmprogrammer2013

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Hi,

I have been troubleshooting an issue and found this article to be helpful.

http://blogs.msdn.com/b/arpita/archive/2012/02/19/microsoft-dynamics-crm-2011-force-submit-on-a-disabled-field-or-read-only-field.aspx

My problem is, this issue is not happening to all the users but a single person. So I am confused and need your help in troubleshooting.

On form load I have a script which autopopulates the current user's county based on the user's id.

It runs only for the new forms and not for the existing records. Everything was working fine except for a user whose records have county field with null values. For some reason the county does not get saved into the database.

And yes, the county field is a read-only field. As the above article says, we need to force the submit. Why do you think it works for other users and not for this particular user?

Someone please help me. Thanks in advance.

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Mahendar Pal 45,095 on at

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Hello,

First thing you have to use force submit if your field is readonly, and you can try to debug your code (assuming you have java script there??) so you can check what is the issue there.

Thanks

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Royal King 27,686 on at

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Place a same field somewhere in the same form ( You can add same field more than once in a form) and set default visible to false with read/write that way even though visible field is read-only other field is read/write so system will automatically save when value is populated.

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Neil Parkhurst 10,727 User Group Leader on at

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From what you describe the county field saves correctly (using forcesubmit) for all users except this one guy with a null county.

On that basis there is probably nothing wrong with your forcesubmit code. Or all users would be impacted.

Where have you located the forcesubmit code, I am wondering if it isn't triggered for the null country as that value isn't changing. Maybe try forcesubmit event in the onload event and also try to prove your onsave is triggered with the null county!

If you set a county for this user and the problem goes away then it may point to this type of issue.

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crmprogrammer2013 2,665 on at

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It worked. Thank you.

May I know, why you suggested this route instead of forcesubmit??

Thanks much again.

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Aileen Gusni 44,524 on at

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Hi Roxanna

Does it read only with the padlock or key?

Thanks

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Royal King 27,686 on at

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There is no need of javascript if you go with adding same field twice in the form visible field read only and non visible field read/write.

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crmprogrammer2013 2,665 on at

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Thanks Chitra.. I thought it worked. But it failed to save for some records and when I opened those records.. I am seeing 'Unsaved Changes' in the bottom and only after clicking 'Save' the value is getting saved!

I can't really find a similarity between the ones that worked and the others that didn't work.

Please look into this. Thanks again.

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