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Microsoft Dynamics CRM (Archived)

Sending email from case in IE shows three pop-ups before sending

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Posted on by 115

When sending emails from Dynamics you get three pop-ups before the email is actually sent.

0410.popup.png

There is a Plugin registered on Email PreSend event. 

In this plugin I have written some custom login which change Email attributes value like description, from etc before sending email. 

This was working fine till MSCRM 2015 but now from MSCRM 2016 it shows three pop-ups before sending email. From the pop-up it's clear that there is something changed in the form which is done by PreSend plugin.


Don't tell the alternate way is to do java script. It's not possible in my case.

How can I stop showing these three popups and send email w/o these pop-ups??

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  • Community Member Profile Picture
    on at
    RE: Sending email from case in IE shows three pop-ups before sending

    Tenfold offers integrations with more than 150 phone systems and and CRMs. It offers features like click to dial and call pop ups and is really easy to set up. They also support MS Dynamics integration. You can check out their other integrations at www.tenfold.com/.../dynamics

  • PS Profile Picture
    23,577 on at
    RE: Sending email from case in IE shows three pop-ups before sending

    This pop up means your changes are not saved. You need to add a step 'save the record' before sending email or as soon as you make attribute changes within your plugin

    Check this blog crmbusiness.wordpress.com/.../crm-2013-step-by-step-update-plugin-tutorial-using-the-crm-2013-development-toolkit

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