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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Charts with owner info...
Microsoft Dynamics CRM (Archived)

Charts with owner info not rendering in Dashboard, D365 Online V 9.1, UCI

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Posted on by Rob Landolt 495

Hello all,

This morning when opening dashboards with owner data, and views, we're seeing "object object" in place of user names:

1856.chart.JPG

No customizations have been applied to the system as far as I know. Is anyone else seeing this in their environments? Has anyone else encountered this issue before?


Thanks,

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I have the same question (0)
  • Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at

    All user are getting "Object Object" in their dashboard?

  • Rob Landolt Profile Picture
    Rob Landolt 495 on at

    Yep, as far as I can tell. The preview chart in the dashboard designer is showing the owner name, as are the underlying views, but the live displays are showing "object Object" for any user name.

    Correction, if the Owner is the only field, the names pull back correctly. It's only on charts where an entity is broken down by more than one label. For example, Activities by Owner shows the user names, but "Opportunity by Owner and Channel" is showing "object Object". 

  • Verified answer
    jonesy_ Profile Picture
    jonesy_ 25 on at

    We are experiencing the same issue. I have a support ticket in with Microsoft.

    Update: Microsoft Support says it is a known issue and a fix will be deployed in North America on Saturday, June 1.

  • Rob Landolt Profile Picture
    Rob Landolt 495 on at

    Just got an answer back on my ticket that they were able to reproduce but they had no ETA on a fix, but it's good to know they're aware of it now.

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