XrmToolBox returns an error when establishing a new connection

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I tried to establish a new Connection in XrmToolBox with the following Server information.

Server Name: crm5.dynamics.com

Use SSL, use CRM Online and use Office 365.

I supplied my login account and password (which are correct as I used them to login to CRM). However, when I clicked the Get Orgs button, I received the following error:

An error occurred while retrieving organizations: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and details. Inner Exception: Authentication Failure

Please help

Tiong

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CU03101511-0 2 on at

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XrmToolBox returns an error when establishing a new connection

Good morning, I had the same issue. The problem is that XRM doesn't accept the default MFA authentication, so I solved it as follows: when the authenticator prompt appeared, I clicked on the option that says "I can't use my authenticator right now," and then I selected the option to enter the code. I retrieved the code from the authenticator, entered it, and it worked.

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Nishant Rana 11,325 Microsoft Employee on at

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RE: XrmToolBox returns an error when establishing a new connection

This would help

nishantrana.me/.../

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Aparna1 222 on at

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RE: XrmToolBox returns an error when establishing a new connection

Hi Joaquim,

It is great that you have found the solution. I am also facing the same issue. When I tried to access the link you provided, I am getting the message access denied.

I am unable to understand what access rights are needed as I am not the global admin. I request you to please help me.

Thanks

Aparna

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Boopesh dhandapani 11 on at

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RE: XrmToolBox returns an error when establishing a new connection

Thanks works great!!

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Jlavos 345 on at

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RE: XrmToolBox returns an error when establishing a new connection

greate, glad it helped.

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Community Member on at

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RE: XrmToolBox returns an error when establishing a new connection

@Joaquim

This works great: created an app password in account.activedirectory.windowsazure.com/AppPasswords.aspx and used that password to login

Then I had to give permission to both IIS_IUSER and NETWORK SERVICES account full access to the portal's AppData Directory in IIS.

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Jlavos 345 on at

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RE: XrmToolBox returns an error when establishing a new connection

Found the solution, created an app password in account.activedirectory.windowsazure.com/AppPasswords.aspx and used that password to login

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Jlavos 345 on at

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RE: XrmToolBox returns an error when establishing a new connection

I'm having the same issue.

I suspect its because of 2FA, but I don't have a solution for this.

Has anyone found a solution?

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BackToTheCrm on at

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RE: XrmToolBox returns an error when establishing a new connection

Hello Tiong,

This issue may occur for any of the following causes:

The operating system date on the client computer is not set to the correct date.

The operating system time on the client computer is not set to the correct time.

The operating system time zone on the client computer is not set to the correct time zone.

Please check this KB for more information, it's about the CRM for Outlook but the error message is the same.

If you're satisfied with my answer, please mark it as verified.

Clément

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Community Member on at

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RE: XrmToolBox returns an error when establishing a new connection

I think it is due to 2FA login requirement from our customization.

Do you use 2FA login as well? Please confirm.

I check the website, the xrmtoolbox does not support multi-factor authentication currently.

I switched back to the on-line trial as my SA is not comfortable to give me a non 2FA login ID.

The crmsvcutil that generates early-bound entity class also does not support 2FA login.

Tiong

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