An error has occurred

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An error has occurred directly after entering user details. Doesn't matter what Browser i use. Tried this for a user having problems and now, my login doesn't work either. The error is very vague.

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a33ik 84,331 Most Valuable Professional on at

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RE: An error has occurred

Then mark your reply as a resolution to close thread. Glad that you resolved your issue.

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RE: An error has occurred

This is now resolved.

The issue was that CRM was losing the Active directory SID for the user.

Changed the name to another user and saved it.

Changed the name back to the original user and saved,

Issue resolved....

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RE: An error has occurred

Yes restarted IIS. Still not working.

Strange as it is one user. They have been setup the same as everyone else.

Doesn't matter what computer or browser.

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a33ik 84,331 Most Valuable Professional on at

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RE: An error has occurred

Have you added those keys on the same server where CRM is installed?

Have you restarted IIS after you added keys?

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RE: An error has occurred

I enabled the first 3 reg entries in HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\MSCRM.

But no traces have been recorded in C:\Program Files\Microsoft Dynamics CRM\Trace.

Am i looking in the wrong place. All a bit confusing...

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a33ik 84,331 Most Valuable Professional on at

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RE: An error has occurred

Don't touch PS. If you added regkeys - it's enough to start tracing.

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RE: An error has occurred

I am having an issue getting this to work. I have configured the reg entries.

and the run Powershell cmd's in Admin mode, but i get this error.

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a33ik 84,331 Most Valuable Professional on at

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RE: An error has occurred

Try to turn on trace - support.microsoft.com/.../how-to-enable-tracing-in-microsoft-dynamics-crm then restart iis, and try again to log in to CRM using that user account. After that recheck trace folder on server for logs - logs generated should contain detailed exception.

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RE: An error has occurred

This is running fine. I have restarted this, but made no difference. Please note, only affecting one user. But does not matter which browser used.

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RE: An error has occurred

I can confirm that this enabled with in the Servers. It is set to our local network though ie xxx.xxxxxx.local

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