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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / An error has occurred
Microsoft Dynamics CRM (Archived)

An error has occurred

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Posted on by Community Member

An error has occurred directly after entering user details. Doesn't matter what Browser i use. Tried this for a user having problems and now, my login doesn't work either. The error is very vague.

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Your question is very vague also.

    What is the exact issue? When you got this error? What form you are open? What do you expect? Any screenshot?

  • Community Member Profile Picture
    Community Member on at

    All the details are in the response I posted earlier.After entering our username and password on our CRM server, we immediately get this vague error.

    I would expect to access the CRM dashboards page after entering the username/password.

    3324.CRM-Error.JPG

  • a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Are you online or onprem?

  • Community Member Profile Picture
    Community Member on at

    Hopefully is on-prem. Open the deployment manager and check if the organization is enabled? Forcefully enter your organization name after the server URL.

    http://<SERVERNAME>/<ORGNAME>

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Check if the async processing service(maintenance) is stopped. If yes, start it and try again.

  • Community Member Profile Picture
    Community Member on at

    This is On Premise

  • Community Member Profile Picture
    Community Member on at

    I can confirm that this enabled with in the Servers. It is set to our local network though ie xxx.xxxxxx.local

  • Community Member Profile Picture
    Community Member on at

    This is running fine. I have restarted this, but made no difference. Please note, only affecting one user. But does not matter which browser used.

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Try to turn on trace - support.microsoft.com/.../how-to-enable-tracing-in-microsoft-dynamics-crm then restart iis, and try again to log in to CRM using that user account. After that recheck trace folder on server for logs - logs generated should contain detailed exception.

  • Community Member Profile Picture
    Community Member on at

    I am having an issue getting this to work. I have configured the reg entries.

    and the run Powershell cmd's in Admin mode, but i get this error.

    3225.CRM.JPG

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