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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Validation error on sa...
Microsoft Dynamics CRM (Archived)

Validation error on saving opportunity: "prioritycode" outside the valid range

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Posted on by epark06 1,328

Every so often when we try and link/sync a quote with CRM we get the below error message.  It tends to only happen with old opportunities (anything created in 2015).  I've opened cases with Quosal Support but have been told that it is an issue with our CRM provider.

Error Saving Opportunity

A validation error occurred. The value of 'prioritycode' on record of type 'opportunity' is outside the valid range. 

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  • Suggested answer
    Gopalan Bhuvanesh Profile Picture
    Gopalan Bhuvanesh 11,401 on at

    Hi

    Please check the prioritycode field in Opportunity.

    Check the value of this field, whether you are assigning a valid value.

  • epark06 Profile Picture
    epark06 1,328 on at

    [quote user="Gopalan Bhuvanesh"]

    Hi

    Please check the prioritycode field in Opportunity.

    Check the value of this field, whether you are assigning a valid value.

    [/quote]

    I've narrowed down the issue in XMLToolBox. The prioritycode for this particular opportunity record is for some reason set to '1', but it needs to be changed to '100000000' because that is the correct value for the picklist option, as shown here. How would I do this?

    prioritycode.png

  • Gopalan Bhuvanesh Profile Picture
    Gopalan Bhuvanesh 11,401 on at

    You have only one record with this value?

    Or multiple records?

    Do you see the record in the Views?

    Are you able to open the record in the form?

  • Verified answer
    epark06 Profile Picture
    epark06 1,328 on at

    I have multiple opportunity records with this '1' value. I figured it out by going into Bulk Data Updater in XRMToolbox and using FetchXML to retrieve the records I need to update. Worked like a charm!

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