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Business Central is down

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Posted on by Indira88

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Is there an outage for business Central going on?none of the users are able to login the page does not come up.

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Dynamics 365 Business Central

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Valentin Castravet 32,666 Super User 2026 Season 1 on at

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Yes it was down, it seems to be back up now.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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YUN ZHU 100,214 Super User 2026 Season 1 on at

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Hi, according to my client, BC went out of service between 1:00 and 1:30 AM Japan time, but it has now been restored.

Thanks.

ZHU

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Khushbu Rajvi. 22,342 Super User 2026 Season 1 on at

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Business Central Down - Microsoft Q&A

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Sumit Singh 11,790 Super User 2026 Season 1 on at

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Hi,

I think this is the same issue and it's recorded as a known issue.

5804533 | Power Platform admin center

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Aman Kakkar 3,446 Super User 2026 Season 1 on at

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Hi,

You can check now, it's up for me now.

Aman K

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Jeffrey Bulanadi 9,116 Super User 2026 Season 1 on at

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Hi,

On October 29, 2025, MS experienced a major outage affecting Azure, MS 365, and related services. BC was included in the disruption, and many users reported login failures and blank pages.

Here’s what we can do.

1. Confirm the Outage

You can check service health at MS 365 Service Health Dashboard.

If you're a partner or admin, use the BC Admin Center to view environment status.

2. Report the Outage

Go to the Environments tab in the BC Admin Center.

Select the affected environment, then choose Support > Report Production Outage.

Fill in the form with:

Outage type: Unable to sign in (all users)

Your contact details

Browser and error details (e.g., correlation ID, timestamp)

Time the issue began

This creates a support ticket with MS and flags the issue for review.

3. Troubleshooting Tips

Confirm it’s not a local network issue, test access from another device or network.

Try accessing BC from a different browser or incognito mode.

If you use a custom domain or tenant alias, verify that it’s correctly configured.

4. Monitor Resolution

After reporting, you can track the ticket via the Reported Outages page in the Admin Center.

MS typically updates status and resolution progress there.

5. Preventive Steps

Consider enabling telemetry and snapshot debugging to capture future issues.

Use profiling tools in sandbox environments to simulate login flows and detect bottlenecks.

Helpful Reference
Report Customer Outages – MS Learn
TechRadar: MS outage hits Azure and 365
CNBC: MS hit with Azure, 365 outage

If you find this helpful, feel free to mark this as the suggested or verified answer.

Cheers
Jeffrey

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