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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Phone Call not Loading...
Microsoft Dynamics CRM (Archived)

Phone Call not Loading in the Quick Create Bar

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Posted on by Community Member Microsoft Employee

Phone call will not load in the quick create bar for my CRM environment. The entity doesn't show up anywhere else.

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  • Suggested answer
    Savas Profile Picture
    Savas 40 on at
    RE: Phone Call not Loading in the Quick Create Bar

    Hi,

    You'll need to add the phone call entity to your model driven app.

  • Varadarajan_84 Profile Picture
    Varadarajan_84 on at
    RE: Phone Call not Loading in the Quick Create Bar

    Hi,

    Refer this link: community.dynamics.com/.../115709

    Best Regards,

    Varadarajan Nadar

  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Phone Call not Loading in the Quick Create Bar

    Also I hope you already know this, but just want to mention, even though activities are available under quick create but there is no quick create form for activity type entities, all will open main forms only.

  • Suggested answer
    keyur7379 Profile Picture
    keyur7379 900 on at
    RE: Phone Call not Loading in the Quick Create Bar

    Hey,

    Phone call is by default added in quick create bar. There is no setting to do this in customization.

    Thanks,

    keyur shah.

  • Suggested answer
    Mihir@CRM Profile Picture
    Mihir@CRM 4,036 on at
    RE: Phone Call not Loading in the Quick Create Bar

    Phone call is by default not enabled for Quick Create.

    So you will have to go to customizations > entities > phone call and enable it for Quick Create.

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