We use SL 6.5 Sp1
Some of my users (order management) are having trouble printing picking lists to a particular printer. The report will error the first time they print it, producing the 723 error that Crystal Reports Print Engine Helper cannot start print job. The user clicks ok and immediately repeats the steps to print and the document prints.
It doesnt happen on every picking list, but happens often enough to be an issue, however I am not sure how to go about fixing it...
I have tried new drivers, replaced old drivers, post script drivers and nothing seems to work... have deleted and readded the printer on the print server and the clients where the error is happening and it still seems to come up. I have reinstalled the SL client on the computers too and am getting nowhere.
Have also seen the partner source document about printers kb844993 which didnt seem to help.
I was wondering if anyone had any suggestions.
*This post is locked for comments
I have the same question (0)
