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Small and medium business | Business Central, N...
Answered

Issue in typing search field.

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Posted on by 14
Hello,
 
 
In Business Central I'm having a lot of trouble typing into the search bars; characters that I input are deleted and there's a lot of lag, this has been going on over the last week or two. This issue is only present in Business Central and makes it pretty difficult to use.
 
 
I have the same question (0)
  • Suggested answer
    Judy Profile Picture
    Microsoft Employee on at
    Issue in typing search field.
    Hi Aman,
     
    Thanks for sharing us your issue.
    We can see many end users are having the same issue regarding typing search field. It seems to be a bug. Please hold on, I will feed you back then.
     
     
    Best Regards,
    Judy
  • Redman Profile Picture
    9 on at
    Issue in typing search field.
    We are based in Australia and have been experiencing this for several weeks now. It is driving users crazy and makes the system very unfriendly. Pls fix ASAP.
  • Suggested answer
    YUN ZHU Profile Picture
    93,880 Super User 2025 Season 2 on at
    Issue in typing search field.
  • jonwei Profile Picture
    45 on at
    Issue in typing search field.
    Hello Judy,
     
    Our users are also having this same issue. It is very frustrating to them. Is there any ETA on a fix for this issue?
     
    The bug comes from user input timing that has random pauses, so I can potentially see why this issue would be difficult to recreate consistently.
     
    As users type in the search box, if there's any delay in typing, the search will begin on the server. Once the search completes, even if the user continues to type, the server will replace the user's input text with the most recent server version of the query.
     
    For example, typing "purchase invoice" with a slight pause between the two words could result in just "purchase" being shown in the search box. The user will report that "invoice" was deleted in the search box.
     
    (Suggested Fix) From what I can tell, there needs to be a check after the server returns a query result and then compares the input box state to what the server searched on. If they're different, honor (keep) what's in the user's input box and re-run the query after a short timeout or losing focus on the input box.
     
    Let me know if you need any additional information, thanks!
     
     
  • Suggested answer
    Judy Profile Picture
    Microsoft Employee on at
    Issue in typing search field.
    Hi Aman,
     
    The issue turned out to be a bug, please wait for the hotfix rolled out in the next release.
     
    Best Regards,
    Judy
  • TessaCaldarella Profile Picture
    25 on at
    Issue in typing search field.
    We are having the same issue. It is slowing down our sales process and costing us money. We are on Version 23.1
  • Community member Profile Picture
    4 on at
    Issue in typing search field.
    We also have multiple customer experiencing this issue since version 23.1 has rolled out. Please advise.
  • Ulf Profile Picture
    4 on at
    Issue in typing search field.
    I've just noticed, that this behaviour appears primarily when typing numbers or special characters. This may not help at the moment, but maybe you can confirm.
  • Alfredo Chinchay Profile Picture
    7 on at
    Issue in typing search field.
    same problem in 23.1, the list type pages are deleted what you write
  • Fabio Nettis Profile Picture
    13 on at
    Issue in typing search field.
    We have a deployment in Switzerland and we are having the same issue since we updated to 23.0.
     
    We have updated a sandbox to versions 23.1 and 23.2, but to no avail. The issues still persists. This issues prevents us from working efficiently as we rely heavily on the search to filter through our huge product assortment. 

    Update: We have a really fast internet connection, and the issue is still happening so I highly doubt this is "better" then with slower internet speeds.
     
     

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