web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Supply chain | Supply Chain Management, Commerce
Answered

How can we setup restrict product by customer ?

(0) ShareShare
ReportReport
Posted on by 384

Hi All,

I try to find a solution how can we setup product by customer on dynamic 365 FO.

Example Item A only sell for customer A. We can't sell it for customer B.

Please support.

I see We can setup restrict by Reginal on the system.

I have the same question (1)
  • MATTGUO Profile Picture
    22,349 Moderator on at

    Hi,

    There is no standard feature to restrict product by customer, you need to customize it as the approved vendor in purchase.

    Or set up trade agreement for customer B with the 0.01 amount, when user enter the item in SO line, he should know that the item is restricted.

  • phong.pham Profile Picture
    384 on at

    Dear Mattguo,

    Thanks your comments. I already found a solution to restrict product by a customer

  • Adrian Peter Profile Picture
    219 on at

    Hi

    Could you share your found solution please?

    Best regards

    Adrian

  • Verified answer
    phong.pham Profile Picture
    384 on at

    Hi Peter,

    I will customize 2 steps below :

    1. I add a new field on release product -> external item description -> IsSpecial : Yes/No

    pastedimage1605256800783v1.png

    2. If I setup yes - When User add new line on external item description -> We will write a function prevent user save it.

    3. When User create this quality order on sales line - We also write a functions check Is it special or not - If not We will show a message and User can't save it

  • Logan Acton Profile Picture
    75 on at

    Hello,

    If you are looking for an alternative there is a native workaround to restrict products by customer in the link below:

    cleverax.wordpress.com/.../

  • Moribund Profile Picture
    208 on at

    If you have advanced warehousing you can use the inventory status code to ring fence inventory to a specific customer. This will allow planned supply of an item to a specific customer by creating coverage against the specific inventory code. It will also ONLY allow reservation of that ring fenced stock to a specific customer.

    You could still sell the item to another customer but only if the inventory was set to a generic code such as "Available". We have a customer who uses this method successfully and it works with intercompany trading too.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Laurens vd Tang Profile Picture

Laurens vd Tang 271 Super User 2025 Season 2

#2
Siv Sagar Profile Picture

Siv Sagar 171 Super User 2025 Season 2

#3
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 130 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans