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Dynamics 365 CommunityForums Small and medium business | Business Central, N... Not able to add new user

Small and medium business | Business Central, N...

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Not able to add new user

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Posted on by Samer Baskhayroun

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Hi All

the new user Bottom is not active as below screen shots

even i thought that the customer doesnot have enough Licence

we asked the customer and he purchased an extra licence

but the issue still

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Inge M. Bruvik 32,748 Super User 2024 Season 1 on at

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RE: Not able to add new user

It is important to understand that when you use BC Online all your users needs to be added to your Azure AD and assigned a license there before they can get access to your Business Central tenant.

You can read about the whole process in my blog:

bc365.co/.../
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YUN ZHU 74,036 Super User 2024 Season 2 on at

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RE: Not able to add new user

Hi, in Cloud, you need to create users in Microsoft 365 Admin center first.

1. Add user and assign BC License.

2. Update users from Microsoft 365

Hope thsi helps as well.

Thanks.
ZHU
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Vaishnavi J 3,056 on at

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RE: Not able to add new user

Hi,

You have to create new users using admin center. you can follow the below blog.

dankinsella.blog/.../

If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much

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