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User Personalisation getting reset

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Posted on by SammyG

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Hello,

A number of users have reported that their personal pages and column orders are being reset which affects imports and journals. We're new to the cloud and users believe it's happening on each minior update. We're on 26.4.

I don't think updates affect user Personalisation so could be happening?

Thanks.

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Dynamics 365 Business Central

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Teagen Boll 512 on at

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User Personalisation getting reset

Their settings should be saved unless someone is changing the Profile/Role itself and that is being applied to multiple users. During update windows if there are changes such as new buttons being added or pages they will also see those. It's generally a good practice to review your personalizations every update and then extract them to save them on a frequent basis.

You can also check the "Personalized Pages" page in BC and see the last date it was modified. Someone could also accidentally delete from that page if they had access.

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SammyG 403 on at

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User Personalisation getting reset

Thanks for that - I'll check this. Seems odd that it's so noticeable this month rather than previous months.

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YUN ZHU 94,816 Super User 2025 Season 2 on at

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User Personalisation getting reset

Hi, I had heard of this issue before, but it's not in the latest version.

You can take a look at the page below, which stores all user personalizations. Although you can't import or export details, if the records are still there, it shouldn't affect the users.

Hope this helps.

Thanks.

ZHU

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