Supply chain | Supply Chain Management, Commerce

Customer Specific Catalog Feature

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Posted on by Saqlain

Consider this scenario:

A company has 2 stores in a City, one of the store is located in a Neighborhood where the customer demographic has much more average income then a the other one. Both the Stores are on-boarded as business partners, where they can order their stock. Since we can detect the organization of users who is placing the stock order. The company wants to have a feature where they want to show "Premium products" to the business partner who is coming from the store which is located in a "Richer Neighbor hood". In simpler words the company wants to have "Customer (Partner in This case) Specific Catalog". When a Specific Customer/Partner signs in to the website they can detect their company and show them a specific sets of products.

Does this kind of feature exists in B2B Commerce for Dynamics 365 Commerce, or not?

Any kind of help will be appreciated, or if this question is confusing, let me know, i can explain.

Thank you.

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P Jackson 1,614 on at

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Customer assortments/catalogues - Support for catalogs in e-commerce channel | Microsoft Docs - Potentially moved to next Release Wave 2022Wave1

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Saqlain 41 on at

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We do have a setting called "Enable Use of Multiple Catalogs on retail Channels" in F&O Right now. But can't get any more info on that. Do you have any?

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P Jackson 1,614 on at

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I'm not familiar with that parameter or Feature. Where do you see this and what version are you on?

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Saqlain 41 on at

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The version i have 10.0.22 (its the latest one - i guess) & The feature is under "Feature Management".

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P Jackson 1,614 on at

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That's definitely new in 10.0.22, but from the description of the Feature [This feature enables multiple catalogue contexts on channels and channel navigation hierarchies based on the active channel catalogue context] I'm not sure if it's linked to the expected Feature or not. Probably worth you logging a support ticket with Microsoft and asking them to explain.

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Saqlain 41 on at

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That is a good suggestion.

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N_peter 75 on at

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Was there any follow up regarding the support ticket suggested? I am still unable to find the much anticipated feature of customer specific catalogs. I was almost positive it was included in 2022 release wave 1 but I don't see it listed as of today.

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P Jackson 1,614 on at

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It's mentioned in the Commerce section of this page: https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave1/#commerce

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Jan Meijering 70 on at

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I have had contact with support and they confirmed that the functionality has been delayed. In 10.0.24 you can see the catalogs being added to the customer hierarchy but I could not get it to work.

I asked for documentation and they provided this URL docs.microsoft.com/.../support-catalogs-e-commerce-channel

It should have become in preview in January but it got delayed untill later in February.

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