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55I still have my CRM training wheels on...but to date Ihave determiend that:
Mail Merge uses Word documents, and thus one cannot embed CRM data into a bulk email. E.g.: "Dear {Lead(Lead)}, "
Email templates cannot use the benefits of a strong editor like Word. E.g., there is no spell check in CRM.
I am still not clear as to how to embed images into bulk email. I see people talk about embedding web site images... But "save target as" vs. "save image as" will cause a hit to that web page for the image. Costly to the person paying for the host image... But what is not clear to me is:
1. What are ALL the Pros & Cons of Mail Merge vs. Email Templates?
2. How does one get an image into a bulk email without dinging a server somewhere for the image? Can an image be inserted into either mail merge or email templates? If so, how?
I have been digging around and havn'et seen a set of pros & cons....and the latter question I might be able to answer if I continue to dig for another hour or so....
I am disappointed that MS products are not as seamlessly interoperable as one is led to think...
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