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I seem to have an issue where I can't remove the match for certain lines in the bank reconciliation, but the lines are not actually matched to anything. A colleague started the bank reconciliation, and has said the lines were like this when she opened the new rec. I can't reverse the transaction and start again as the entries appear on an unposted bank reconciliation....
Any ideas?
Nope, although it seemed to be a result of where I had bank accounts that swept into each other (we have a main checking account, and then a cash sweep account).
I had to get our support partner to write a bit of script to clear the matching.
Now when I'm doing the bank recs, I have to make sure that all banks recs are complete before posting and I don't seem to have the issue.
Hi did you manage to solve this? I have the same issue.
Hello,
If you selected all the lines and clicked Actions/Matching/Remove Match will it not cancel the match?
If this does not work did you try deleting the Bank Rec and starting over? If you have, I would then suggest you get your Partner and one of their Developers to investigate and correct the Bank Account Ledger lines to resolve.
Thanks,
Steve
Hello,
If you do not get further traction from the community, feel free to raise it to Microsoft support via your partner or CSP.
Thanks.
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André Arnaud de Cal...
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