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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Purchase Order Entry w...
Microsoft Dynamics GP (Archived)

Purchase Order Entry window is slow

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Posted on by Peter B. Schott 665
I have a user that is having trouble with the PO entry window, it's really slow moving between fields...seems to only affect PO entry and not other processes. He hasn't tried on another workstation as other users doing other processes don't seem to be affected. The customer is using an RDP app to run GP, so we tried it connected directly to the server, same issue there. Any thoughts or other things to try / look at?

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  • Community Member Profile Picture
    Community Member on at

    Is it a local install or over RDP?

    If you log in as 'sa' at that workstation is it slow?

    If you log in as another user ID, is it slow?

    You could look at the dex.ini file and see if there are any spooler entries at the end. These could be deleted.

    Is the window modified? or has it any VB attached to it? Look for a '.' [period/full stop] before or after the window name. Also - check that this users security is the exact same as another user who does not have this issue.

    You could also look at the workstation performance.

    Ian.

  • Peter B. Schott Profile Picture
    Peter B. Schott 665 on at

    We believe it was an issue with a corrupt user profile, recreating that and final testing to be confirmed.

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