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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / BC14 CU16 Web Client S...
Small and medium business | Business Central, N...
Suggested Answer

BC14 CU16 Web Client Stops Working

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Posted on by Dipak Patel 70

Client is using BC14 CU16 Platform CU11 Application.

Web Client stops working with error (picture 1) and event viewer is recorded as picture 2.

Any help or suggestion is appreciated.

pastedimage1623072953543v1.png

pastedimage1623072961609v2.png   

I have the same question (0)
  • tanya07 Profile Picture
    tanya07 1,638 on at

    Hello,

    As per your screenshots , Please re-check your configurations in navsettings.json file (configuration file for the web server instances)

    It is under the path (C:\inetpub\wwwroot\your_server_instance_name)

    Thanks,

    Tanya

  • Suggested answer
    raelhefn Profile Picture
    raelhefn on at

    Hi,

    Try to reproduce this issue on a test environment without extension if applicable. if you still have the same issue reinstall web server components.

    Additionally, there are three hotfixes available that fixed some clients crash issues:  

    CU 14 - The client crashes or the ribbon hangs.

    CU18 -  The Web client crashes when you try to filter on the Vendor No. field while opening a new purchase quote.

    CU 22 - Crashes occur in the Client Designer when trying to save an extension that is using a field with ObsoleteState=Removed.

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