You’re offline. This is a read only version of the page.
55
Since upgrading from CRM4.0 to CRM2011 the Address book provider is not populating outlook i.e. there is no CRM Contacts address book visible in Outlook. .
Accounts, Queues etc appear as address books but are empty. Using Outlook 2010
Also when tracking e-mail the contacts are not resolved but can be resolved manually. I am sure this isconnecteds to the ABP.
I have set the options to show all contacts etc and synchronised but to no effect.
No idea where to start on this.
*This post is locked for comments
I have the same question (0)
Problem eventually tracked to the e-mail field format being changed from e-mail to text during upgrade. Microsoft engineer had to edit the metadata table to fix.
#1
Community Member
2
#2
Christoph Pock
1
Share
Report
All responses (
Answers (
