Wrong address format for foreign countries

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Posted on by Hoeppi

Good morning community,

My first post - hopefully not the noobest one, but I haven't found the cause yet.

In Dynamics CRM 365 (8.2.2.112 on prem, complete new organisation for testing) the address format for some foreign countries are not correct. In this case for the country "Liechtenstein" (may be there are others), Dynamics formats the address on the account or contact form in this way:

(city) (zip)

But it should be the same format like Germany

(zip) (city)

Please have a look at the following screenshots:

0574.Adresse_5F00_Liechtenstein.png

5164.Adresse_5F00_Deutschland.png

As you can see, if you just change the country, the order of zip and city changes.

I have no idea where to adjust this behaviour and I hope anyone could help.

Many thanks in advance.

Cheers

Carsten

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CorneliaGermany 35 on at

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RE: Wrong address format for foreign countries

same problem here ... after scanning a German business card into a contact (quick create) form with Dynamics' iPad app business card scanner, Dynamics will write the business card data into the wright fields, but it will change Street + House Number to House Number + Street ... are there any news on this topic? Thanks a lot!

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RaviKashyap 55,410 Moderator on at

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RE: Wrong address format for foreign countries

Hi Carsten,

As suggested above, there is no setting to control this behaviour. This is an internal CRM logic. The best you can do is to Contact Microsoft support and so that they can accept it as an issue and fix it in upcoming release.

Hope this helps.

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Hoeppi 9 on at

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RE: Wrong address format for foreign countries

Thanks for the hint Goutam.

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gdas 50,091 Moderator on at

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RE: Wrong address format for foreign countries

In addition I would suggest to put your ideas here -

experience.dynamics.com/ideas

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gdas 50,091 Moderator on at

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RE: Wrong address format for foreign countries

Hi ,

Unfortunately there is no supported way to change this behavior , you may contact to MS .

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