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Small and medium business | Business Central, N...
Answered

Open specific customer page with id in url Business Central

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Posted on by 5

Hello,

We are trying to create a VoIP integration with Dynamics Business Central.

On an incoming call, we run the Get customers API, match the phone number and can retreive the customer ID:

pastedimage1649757104019v2.png

Is it possible to launch the customer page in the web client with this ID?

For example: businesscentral.dynamics.com/.../

I found this article but can't seem to get it working: https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-web-client-urls

I have the same question (0)
  • Suggested answer
    IB-29041624-0 Profile Picture
    1,191 Moderator on at

    That should be possible.

    You can read here about how to build the URL

    https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-web-client-urls

  • Verified answer
    YUN ZHU Profile Picture
    101,948 Super User 2026 Season 1 on at

    Hi, Yes, it is possible, this is not the same as Filter in APIs.

    For example, I want to open the customer card whose No. is 20000

    https://businesscentral.dynamics.com/?company=My Company&page=21&filter='No.' IS '20000'

    pastedimage1649817359185v1.png

    More details:

    https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-web-client-urls#Filtering

    Hope this will help.

    Thanks.

    ZHU

  • Verified answer
    Krati21 Profile Picture
    77 on at

    Hi,

    It is possible to open a Customer Card with the system id.

    Add this after the page Id:

    '&filter='$systemId' IS '<Id>'

    Example:

    https://businesscentral.dynamics.com/example.onmicrosoft.com/?company=example&page=21&filter='$systemId' IS '3133bdd9-15ab-ec11-bb91-000321ra3f323'

    Hope this helps!

  • Salland ICT Profile Picture
    5 on at

    That does the job perfectly, thank you!

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