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OnChange Event does not get triggered when a field is updated by a plug-in

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Posted on by Trillium

We have a plug-in that updates a field which triggers the OnChange event to call a JavaScript function. This works in the classic mode and also in the Unified Client Interface in an online instance. However, this does not work in the Unified Client Interface in an onpremise instance. Is this a bug or do we have to do something different for it to work in an onpremise instance?

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Henry J. 5,237 on at

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Hello,

I'm not aware of that particular limitation, but please be aware that Unified Interface on Dynamics 365 Customer Engagement v9.0 on-premise is a very early version of Unified Interface.
It is by nature very limited and it has a lot of known parity gaps or even issues that have only been fixed online.

I'm curious as to why you would want to deploy Unified Interface on-premise and not use the web client instead?
It's important that to consider that the web client on Dynamics 365 Customer Engagement on-premise is NOT deprecated.
This is specifically called out here:
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/faqs-transition-unified-interface#how-does-this-move-impact-on-premises-customer-and-what-will-happen-when-the-web-client-is-deprecated-do-web-client-forms-become-unsupported
So the web client will still be supported for them, as long as their on-premise version is supported.
Support lifecycle for every product is detailed here: https://support.microsoft.com/en-us/lifecycle/search

I would advise to wait for the next on-premise version to transition to Unified Interface on-premise.

Henry

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Pankaj Gogoi 3,177 on at

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Hi Trillium,

Does it work if you manually change the value in the form? Can you check if the script file is loaded in the correct form in onPremise UCI.

Best Regards

PG

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Trillium 15 on at

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Hi,

Thanks for your reply. We have customers who are on-premise only who may be using UCI. I guess we will wait for the next release of on-premise to see if it works with UCI.

Thanks,

King

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Trillium 15 on at

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Hi PG,

The event triggers when I manually update the field, but we need it to be triggered when updated by a plug-in.

Thanks,

King

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