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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Product 309 does not s...
Microsoft Dynamics GP (Archived)

Product 309 does not support upgrading from version 8.0.0.

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Posted on by Angel Cintron Morales 50

   Hello, I make a upgrade  from GP 9.0 SP4 to Dynamics GP 2010 SP2 then applied the following features, Analitical Accounting, Encumbrace, Fixed Asset and Safe Pay.  When run utilities show then following message upgrade failed go to duinstall.log. then got to duinstall.log the error is Product 309 does not support upgrading from version 8.0.0. when remove the Fixed Asset feature utilities run fine.

  I need install the Fixed Asset feature, if someone know something about this problem please write me.

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  • Suggested answer
    26P2ER Profile Picture
    26P2ER 1,775 on at
    RE: Product 309 does not support upgrading from version 8.0.0.

    Thank you so much Jonathan.

    In my case I needed this to be applied to all entities.

    I made use of your path to peace of mind.

    In addition I replaced the DDLs with the below:-

    For A

    SELECT 'Drop table '+rtrim(INTERID)+'.dbo.FA41000'

    from sy01500

    Used the resulting SQL and ran the SQL.


    For B

        SELECT 'Drop table '+rtrim(INTERID)+'.dbo.FA41000'
        from    sy01500
        Used the resulting SQL and ran that SQL.

     

    For C

        SELECT 'Drop table '+rtrim(INTERID)+'.dbo.FAINST01'
        from    sy01500  

    Used ths resulting SQL and ran that SQL.

     

    Thank you so much for the help.

    Regards

     

    Ven

     

  • Jonathan Fear Profile Picture
    Jonathan Fear on at
    Re: Product 309 does not support upgrading from version 8.0.0.

    HI Angel,

    If you need to upgrade 309/Fixed Assets and keep the data for that module you have to restore the databases back to GP 9 SP4 and then upgrade Fixed Assets (I would guess it was not installed during this upgrade). Otherwise if you do not need the FA data you can use the following scripts to reinstall the module:

    1. UPDATE DYNAMICS..DB_Upgrade SET db_verOldMajor=0, db_verOldMinor=0, db_verOldBuild=0, db_status=0 WHERE PRODID=309 and db_name = 'xxx'

    2. Delete DYNAMICS..DU000020 WHERE PRODID=309 and companyid = 'x'

    3. Run the following scripts against the company database:

    A. Drop table FA41000

    B. Drop table FA00200

    C. Drop table FAINST01

    You can find the db_name and companyid in the SY01500 table.

    Let me know if you have any other questions.

    Thanks,

    Jonathan

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