web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Small and medium business | Business Central, N... Dynamic NAV Connection...

Small and medium business | Business Central, N...

Suggested Answer

Dynamic NAV Connection Issue: "We couldn't authenticate with the credentials provided."

(1) Share

Report

Report

Posted on by NU-27040950-0

5

I'm trying to connect Power BI desktop to our on premise NAV 2018.

In NAV, I'm copying the ODATA URL under Web Services directly into the ODATA URL feed on Power BI. It asks for my username and password. I enter it in as follows <domain>//<user account> and utilize the web services access key retrieved from NAV.

Once I select /Connect/ it says, /We couldn't authenticate with the credentials provided. Please try again.

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

YUN ZHU 99,974 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

Can it be opened directly in the browser? First of all, you have to confirm whether OData Services has been enabled in NAV Administration (it is disabled by default).

Also note your Credential Types:

https://learn.microsoft.com/en-us/dynamics-nav/web-services-authentication

Hope this helps.

Thanks.

ZHU

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1

OussamaSabbouh 2,024 Super User 2026 Season 1

#2

YUN ZHU 1,145 Super User 2026 Season 1

#3

Khushbu Rajvi. 705 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans