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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Unable to void a payab...
Microsoft Dynamics GP (Archived)

Unable to void a payable transaction

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Posted on by 8189c7f33a594157828... 617

Hi All,

We are using GP 10.0. One of the user created a manual payment transaction of type Check. Now, when the user tried to void the payable document from 'Void Open Payable Transaction' window, it is giving the following error;

When I tried to view the Manual Payment created earlier, it is saying that I cannot edit posted payment. I tried to void this posted payment through 'Void Historical Transactions', but this payment was not listed there.

What should I do to void this payable transaction ?

Thanks

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I have the same question (0)
  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,631 Moderator on at

    Did you check to make sure it's not sitting in Void Open Transactions?

  • Community Member Profile Picture
    Community Member on at

    Hello Frank

    I am trying to Void Historical Payable Transactions in Dynamic GP 2013. When I click a Document to Void it gives me an error as "There is no default Accounts Payables account configured". I have not mapped any Accounts to any Vendor through Vendor Maintenance. Basically I don't want to Map an Accounts. I have tested this case in Demo version i.e. on Fabricam Inc and it is working there perfectly. I have checked the Payable Set up and kept the set up same like Fabricam but still I am getting same error.

    Please let me know if any resolution you have.

    Thanks & regards,

    Sanjay Parab.

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,631 Moderator on at

    Check Posting Accounts in Administration>>Setup>>Posting>>Posting Accounts Sanjay.  The error looks like there is no default Accounts Payable account set there.

  • Community Member Profile Picture
    Community Member on at

    Thank you Frank It works!

  • Robyn Profile Picture
    Robyn 1,753 on at

    We have this same error on 2 clients.  Prior to GP 2013 upgrades they could void without having to have a default posting account.  One of these clients is quite adamant that this be resolved as they don't want a default posting account as it then defaults to the Transaction Entry - Distribution screen.  They require that this be manually entered due to account setup.  How can we resolve this conflict?

    Thanks for your help.

  • Community Member Profile Picture
    Community Member on at

    If multiple accounts payable accounts are used for this same vendor, is there another way to void the check without entering a default accounts payable account for the vendor? If the single payable transaction went to multiple A/P accounts, the void would not use the right distribution codes if you can only use the A/P account entered on the vendor.

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