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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / 401K stops at $17500
Microsoft Dynamics GP (Archived)

401K stops at $17500

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Posted on by Community Member

We have an employee that is about to reach her max on 401K amount (18,000.00) and everything looks correct in the system. But it stops her 401k at 17,500.00, Why? Need your help on to see why this is happening. 

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  • Suggested answer
    Jim Lines Profile Picture
    Jim Lines 4 on at

    Hi Emerald,

    If you go to Setup>>Payroll>>Deduction, it will bring up the Deduction Setup window.  Choose your 401k deduction code and you should see the calendar max in the bottom right.  I would assume yours would be set at 17,500.  Change that to $18,000 and when you save, I believe it prompts you to roll down the changes.  If you're OK with that, roll it down.   You can verify by employee by going into the Employee Deduction Maintenance under payroll cards. 

    Hope this helps!

    Jim

     

  • Community Member Profile Picture
    Community Member on at

    Thank you so muuch for the reply. So I did that and rolled it down, when we build checks the 401K displays correctly, but when we calculate checks, the 401K deduction will not appear.

  • Jim Lines Profile Picture
    Jim Lines 4 on at

    Hi,

    Was the check batch already built or did you rebuild after you changed the deduction max?  If it was already built, then the change wouldn't roll down the the check record.  

    If that's not it, let me know.  I may have another resource. Thanks.

    Jim

  • Community Member Profile Picture
    Community Member on at

    Hi Jim, I finally figured it out. I had to change the Retirement Contribution also from Tools>Setup>Payroll>Retirement Contribution. Thank you for your help.

  • Jim Lines Profile Picture
    Jim Lines 4 on at

    :) That was going to by my next suggestion.  Glad you were able to resolve your issue!  

    Jim

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