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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Sales Navigator And Dy...
Microsoft Dynamics CRM (Archived)

Sales Navigator And Dynamics 365 Integration

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Posted on by nil_wagh 105

Whenever I am clicking on enable crm sync checkbox it gives me an error that “ Unable to sync because a user with the same e-mail address could not be found in the CRM”

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Please provide me solution as quick as possible

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  • Community Member Profile Picture
    Community Member on at

    You receive this error if the primary email of the Seat owner or user in Dynamics CRM does not match that in Sales Navigator.

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