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Hi,
First post. :)
Can someone list the steps to void or reverse a Return Document in Sales Order Processing?
Thank you.
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Hi Lisa,
Firstly, if stock has been affected it is not recommended to void, I am also assuming this is a posted document.
1. Get the original sales document, this would determine why the return was done in the first instance.
2. Put through an invoice to match the return to be reversed, the invoice should reflect the same data as the return.
3. Input the corrected return.
Regards
Rosemary
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