Not sure if this is the forum, but looking for recommendations for support vendors for GP. The past two companies I have worked with have limited staff. I am going through a small upgrade (additional module) and it is dragging out weeks because of their limited support staff. So a larger company would be ideal.
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I second that. GPUG is awesome.
I second that one. GPUG is awesome.
Check out GPUG (https://www.gpug.com), they have a user conference coming up in Oct. Its a good opportunity to network and possibly find a good vendor to work with. I'm sure there will be some good upgrade stories to go around too.
Larger partners have certain individuals that have experience with parts of GP and sometimes its hard for them to bring it all together. Watch out for certain customizations since it will make it difficult to upgrade 5 years from now.
Here are a couple of larger firms out your way. I don't know anything about who works in those offices though, so YMMV!!
Armanino
RSM
SBS Group
I work for a VAR in Pittsburgh, Pennsylvania. We're committed to our clients and typically respond within a couple of hours to support requests. I don't have any clients in different time zones though, so that might be a deal breaker for you. If you're open to it give me a call. My number is 412-697-5369.
Hi John:
I work for a MS partner located in the Midwest. I would happy to discuss your needs and see if we are a good fit for you.
Helen Jones
Account Manager
913-660-1427
John, Happy to introduce you to our company's capabilities as a very supportive Microsoft Dynamics GP VAR. Email me ssatterwhite@associates-solutions.com
Hi John,
I would like to discuss with you about your requirement.
Please reach me out at praveenkrr@gmail.com
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