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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Microsoft Nav 2016 is ...
Small and medium business | Business Central, N...
Suggested answer

Microsoft Nav 2016 is won't launch

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Posted on by stephin varghese 2

While opening NAV  2016 , and its closing automatically 

PFA Event viewer details 

==============================================

Event vwr 1

Faulting application name: Microsoft.Dynamics.Nav.Client.App.exe.exe, version: 9.0.52168.0, time stamp: 0x60e38d16
Faulting module name: Microsoft.Dynamics.Nav.Client.ServiceConnection.ni.dll, version: 9.0.52168.0, time stamp: 0x60e38d10
Exception code: 0xc0000005
Fault offset: 0x000000000007efdc
Faulting process id: 0x15fc
Faulting application start time: 0x01d99dab0d31de17
Faulting application path: C:\Program Files (x86)\Microsoft Dynamics NAV\90\RoleTailored Client\Microsoft.Dynamics.Nav.Client.App.exe.exe
Faulting module path: C:\Windows\assembly\NativeImages_v4.0.30319_64\Microsoft.D77e51c5c#\f46d599eeee8a8c311ae56088f323524\Microsoft.Dynamics.Nav.Client.ServiceConnection.ni.dll
Report Id: 31f49227-84f2-459d-86eb-9b8a1cb8458c
Faulting package full name:
Faulting package-relative application ID:

================================================

EVENT VIEWER -2ND ERROR

Type: Microsoft.Dynamics.Nav.Types.Exceptions.WatsonReportException
Message: Watson report failure
StackTrace:
at Microsoft.Dynamics.Nav.Watson.WatsonHandler.SendWatsonReport(Exception exception, Boolean showUI, Assembly assembly, String applicationName)
at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.HandleWatson(Exception exception, Int32& runCore)
Source: Microsoft.Dynamics.Nav.Watson
HResult: -2146233088
----------------------------------
Type: System.NullReferenceException
Message: Object reference not set to an instance of an object.
StackTrace:
at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection[TChannel](ConnectFailedEventArgs connectFailedArgs, ConnectionRequest connectionRequest, ConnectionOptions connectionOptions, SpnSetting spnSettingToTry, Boolean allowSpnSettingsSwap, UserSettings& userSettings)
at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection[TChannel](ConnectionRequest connectionRequest, ConnectionOptions connectionOptions, UserSettings& userSettings)
at Microsoft.Dynamics.Nav.Client.ServiceConnection.OpenConnection()
at Microsoft.Dynamics.Nav.Client.ServiceConnection.Initialize()
at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.OpenConnectionToServer()
at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.OpenServerConnectionCore()
at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.OpenServerConnectionWithMultipleLoginAttempts()
at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.InitializeUISession()
at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.InitCore()
at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.InitCore()
at Microsoft.Dynamics.Framework.UI.ClientSessionCore.Init()
at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.Run()
at Microsoft.Dynamics.Nav.Client.WinClient.NavClientErrorHandler.ExecuteAndCatchExceptions(Func`1 execute)
at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoExecute(Func`1 execute)
at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.RunCore()
Source: Microsoft.Dynamics.Nav.Client.ServiceConnection
HResult: -2147467261

===================================================

EVENT VIEWER ERROR -3RD

Application: Microsoft.Dynamics.Nav.Client.App.exe.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.Dynamics.Nav.Client.ConnectFailedEventArgs, Microsoft.Dynamics.Nav.Types.ConnectionRequest, Microsoft.Dynamics.Nav.Client.ConnectionOptions, Microsoft.Dynamics.Nav.Client.SpnSetting, Boolean, Microsoft.Dynamics.Nav.Types.UserSettings ByRef)
at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.Dynamics.Nav.Types.ConnectionRequest, Microsoft.Dynamics.Nav.Client.ConnectionOptions, Microsoft.Dynamics.Nav.Types.UserSettings ByRef)
at Microsoft.Dynamics.Nav.Client.ServiceConnection.OpenConnection()
at Microsoft.Dynamics.Nav.Client.ServiceConnection.Initialize()
at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.OpenConnectionToServer()
at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.OpenServerConnectionCore()
at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.OpenServerConnectionWithMultipleLoginAttempts()
at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.InitializeUISession()
at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.InitCore()
at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.InitCore()
at Microsoft.Dynamics.Framework.UI.ClientSessionCore.Init()
at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.Run()
at Microsoft.Dynamics.Nav.Client.WinClient.NavClientErrorHandler.ExecuteAndCatchExceptions(System.Func`1<Int32>)
at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoExecute(System.Func`1<Int32>)
at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.RunCore()
at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.Run(Boolean)
at Microsoft.Dynamics.Nav.Client.Program.Main(System.String[])

  • stephin varghese Profile Picture
    stephin varghese 2 on at
    RE: Microsoft Nav 2016 is won't launch

    Getting this error when I'm trying to launch NAV 2016 from client location,

    server side its working without any issue

    1.Uninstalled nav and installed again,

    2.firewall disabled and tried,

    3.net framework repaired with tool.

    4.In event viewer I'm getting Watson report error also

    5.when i tried to change client user settings to Windows, I'm getting another popup Message is like " server and client authentication config issue

    " SO THAT MEANS CLIENT CONNECTION IS HITTING TO SERVER"

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 79,097 Super User 2025 Season 1 on at
    RE: Microsoft Nav 2016 is won't launch

    Hi, The main error message should be "Message: Object reference not set to an instance of an object."

    Hope the following helps, and you can google for more information.

       

    Thanks

    ZHU

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