FieldService GeoCode "Input string was not in a correct format"

(0) Share

Report

Posted on by Community Member

I'm using FieldService on-premise and getting the following error of crm while using "GeoCode"

4212.a.png

I was not able to find any information, where this error comes from and what of the input was incorrect.

2654.c.PNG

2654.b.PNG

*This post is locked for comments

I have the same question (0)

All responses (6)

Answers (1)

Community Member on at

Like (0)

Report

RE: FieldService GeoCode "Input string was not in a correct format"

Thanks. That solved my problem.

Important hint: I also changed the "Language for non-Unicode programs" and then restarted the system. Now the error message disappeard

Was this reply helpful? Yes No
Verified answer

julien.biedermann on at

Like (0)

Report

RE: FieldService GeoCode "Input string was not in a correct format"

Hello Michael,

I think I know what is the problem. You need to change the format settings for the users set for the APPPOOL in IIS. Change the format to English (United States) and in Administrative tab, click "Copy settings" and check the 2 checkboxes.

I hope it will correct your issue.

Cheers,

Julien Biedermann

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: FieldService GeoCode "Input string was not in a correct format"

I changed the Format on Backend- and Frontendserver. But the error remains.

Currently I've installed 6.2.0.342

Was this reply helpful? Yes No
julien.biedermann on at

Like (0)

Report

RE: FieldService GeoCode "Input string was not in a correct format"

I changed this on the backend server. Do you use the last version of Field service ? Maybe an update can solve the problem.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: FieldService GeoCode "Input string was not in a correct format"

I tried to change the "Format" in "Region" to "English (United States)" and executed the IISRESET. But nothing changed.

Have you changed this on the Frontend- or the Backend-Server?

Was this reply helpful? Yes No
julien.biedermann on at

Like (0)

Report

RE: FieldService GeoCode "Input string was not in a correct format"

Hello,

I got this error a few time ago. I solved it by :

Change Region>Format to “English (United States)” on the CRM server

Reset IIS

Hope it helps

Was this reply helpful? Yes No