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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Purchase Order Process...
Microsoft Dynamics GP (Archived)

Purchase Order Processing - Voiding Shipment/Invoice

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Posted on by K Day 7,365

GP 10 SP 1 - We have an issue where a bunch of Shipment/Invoices were received against the wrong PO number but it was the same vendor. The PO is a blanket type PO but not a GP blanket PO.  PO for 100K to be billed against periodically.  24 Invoices (1K each) came in and were received and invoiced against the this PO incorrectly.  Then a check was cut for those invoices.

My solution - Void the check then Void those Invoices.  Creates the proper journal entries out of A/P and out of the Expense Accounts.  So now we should have a PO open for 100K (I assumed).  But when I inquire on the PO, it still says 100,000 ordered, 24,000 received 24,000 invoiced (in the posted column).

Does this make sense?  Why not release those lines to received against again?

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  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,627 Moderator on at

    One would think it would work that way but you need to do a Return against the original receipts to restore the quantity in the PO.

     

  • K Day Profile Picture
    K Day 7,365 on at

    Thant makes sense, thanks Frank

  • K Day Profile Picture
    K Day 7,365 on at

    Frank, I was just testing around with this.  We don't use inventory items, just free text.  I did a PO, received it in full then did a return.  I used Return With Credit.  I was not allowed to do a "Return" as it would not find the receipt.  I was not allowed to do either the Inventory or Inventory w/ Credit because they are non-inventory items.

    It did create a credit on the account of the Vendor, but looking at the PO, it did not move these items back to Available.  They still show as Posted Quantities on the PO Inquiry.

     Am I doing soemthing wrong?

     Kevin

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,627 Moderator on at

    Kevin,

    My bad. I forgot that the PO quantity is NOT updated for a Return.  You would actually have to go in and modify the PO (add a new line item) to allow re-receiving of the item.  Not ideal, but that's what we have to work with at present.

    As for not seeing the Receipt, if the original receipt had not been invoiced, it would not show as available under 'Return with Credit'.  It should show available under "Return'.

    To clarify the purpose of the 'Inventory Return' and 'Inventory Return w/Credit', as strange as it may seem, these are actually used to do a Return of items for Inventory Adjustment receipts, Variance receipts, transfer receipts, and Sales Return receipts (basically any receipt other than a POP receipt).

    Hope this helps,

  • K Day Profile Picture
    K Day 7,365 on at

    To clarify, when I did the Receipt, I did a Shipment/Invoice so it was was good.  When I did "Return" I was not able to browse to the Receipt number.  I tried to enter it manually and it gave me the message about not being able to use "Return" for this item type.

     That's when I picked Return W/Credit, the only one that I was able to use after trying all 4.

    I guess this answers my question.  Voiding the Receipt as well as doing any type of Return will never bring the original line items back to a status where they can be received against again.  The only solution is to add new lines to the PO if we want to continue using that PO.

     Maybe someone else might have some input for this?  It does seem a little strange.

     

     

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