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Microsoft Dynamics CRM (Archived)

Relationship Insights/Email Engagement - How to create a report or a dashboard based on statistics provided by email engagement?

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Posted on by 172

Hi there,

We have enabled the email engagement feature in order to track the number of clicks in a hiperlink sent via email campaign, the feature works perfectly, if I navigate to an individual contact, I can be able to see the number of times that the link was opened by that contact, but we need to have a wider visibility of this action in order to view the number of times that a link has been opened from a specific campaing, not per individual contact.

So my question is, is there a way to create a report or dashboard based on that information per campaign in order to see the total number of clicks of hiperlink? if not, is there any workaround?

Thank you.

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  • Jeudy Molina Profile Picture
    172 on at

    Anyone?

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