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Microsoft Dynamics RMS (Archived)

Odd Errors when opening customer accounts

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Posted on by Microsoft Employee

Hello-

We get strange errors when we create new customers, often times it happens around the same time (see attached Photos).

 We typically have to 

shut down POS and go to task manager, kill the remaining service and then restart, or reboot the computer.

*This post is locked for comments

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    RE: Odd Errors when opening customer accounts

    I'm guessing that your customer numbers exceed 999999999

  • Clint Skog Profile Picture
    Clint Skog on at
    RE: Odd Errors when opening customer accounts

    Hello,

    From what it sounds like, this doesnt happen every time correct? When you auto-create your customer ID, what number is it on?

    Do you always use either the auto-create or do you sometime manually create numbers? To ensure RMS runs smoothly, please only use one method, either let the system auto-generate, or manually enter them.

    Thanks,

    Clint Skog

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